car servicing

Video revolution should help drivers get fairer deal from garages

video

New tech is designed to let mechanics show you what needs fixing without you being there

A virtual revolution is taking place in the UK’s garages with video becoming a workshop must have. Garages film what needs repairing. They can then show this to customers and seek approval before doing the work. The idea is to give car owners more control over repairs and reassure them that they’re not being ripped off. Here’s how it works.

Why video technology is needed

For most drivers, the dodgy reputation garages have is a worry. Recent research by online garage booking service BookMyGarage found that three quarters (74 per cent) of drivers felt hidden costs or paying too much for extra work were the biggest concerns when taking their car to a garage for its regular service. Drivers fear that unscrupulous operators can use superior mechanical knowledge to bamboozle them into repairs that don’t need doing. Continue reading

How to recover a car’s missing service history

How to recover a car's missing service history

A car’s service history is important but it could be missing for perfectly legitimate reasons (Picture © Mercedes)

No matter what shape and size, or how cheap or expensive the brand, every car needs to be maintained according to a service schedule that is set out by the vehicle manufacturer.

Often, however, the paperwork associated with the servicing of a car can be missing. That can be for all sorts of legitimate reasons, such as losing it during a house move or being mislaid by an elderly relative who is no longer driving.

Thankfully, recovering a missing service record is possible – and pleasingly straightforward. But it’s important to understand the significance of a service record.  Continue reading

Car servicing: save money and get the best service by shopping around

Car servicing: a Which? investigation found drivers can save over £200 in many towns and cities by shopping around 

Most drivers appreciate the need to have their car serviced on a regular basis. They will follow the vehicle manufacturer’s recommended service intervals, or with modern digital systems, keep an eye on a display in the dashboard which counts down the miles or days until a car next needs servicing. But when the time comes to have the job done, how many of us shop around to save money and get the best standard of work?

The answer is probably not many. It’s all too easy to go with convenience, such as a local garage. And with younger cars, drivers are often swayed by sticking with franchised dealers.

However, the hourly labour rates that greatly influence how expensive a car’s servicing bill vary greatly.

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Expert tips: Choosing the best garage to service your car

Franchised dealers often have the latest equipment and knowledge of relatively new cars

Franchised dealers often have the latest equipment and best knowledge of relatively new cars (Picture © Volvo)

Looking after a car, especially when it’s new or a driver’s pride and joy, can be a nerve-racking affair. Entrusting strangers with what is, more likely than not, one of the most expensive things any of us owns is enough to send shivers down a driver’s spine and have them turn around and head for home again. But it’s important to have a car serviced according to the manufacturer’s recommended schedule – so how do drivers decide which is the best garage to maintain their car?

This guide looks at the pros and cons of having a car serviced at a franchised dealer, an independent trader and a fast-fit chain.  Continue reading

Expert advice: the importance of car servicing

Importance of car servicing

Having your car serviced regularly will ensure it runs reliably (Picture © IMI)

The importance of car servicing should never be underestimated. There have been various surveys suggesting that at the height of the recession, increasing numbers of drivers were trying to save money by cutting back on scheduled car maintenance. In Green Flag’s experience at the roadside, it’s evident that many of the breakdowns our technicians attend are the result of cars not being properly looked after. Here’s all you need to know about the importance of sticking to your car manufacturer’s recommended servicing intervals.  Continue reading

How to choose the best tyres for your car

It pays to fit good quality tyre brands

Buying a new set of tyres for a car is an expensive business that nearly every driver grumbles about. And with over 30 million new replacement tyres sold each year, that’s a lot of grumbling.

Unlike paying for insurance or even buying the car, precious few tyre retailers offer drivers the option to spread payments over a period of time, so there’s little choice but to stump up the cash before you can drive away with new, safe tyres.

I should know. Recently I began to research replacement tyres for our four-year old Mercedes E-Class estate. The difference between the cost of household name premium tyres and budget brands I’d never heard of was staggering. For four new tyres, the largest potential saving between premium and budget was £862.

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