DVLA

Driving licence backlog causing 10 week delay on new permits

driving licence backlog
Applying for a driving licence hasn’t been straightforward for some younger and older drivers (Picture iStock/stocknshares)

If you’ve applied for your driving licence and it still hasn’t turned up, you’re not alone. New figures have revealed that drivers are facing a 10-week wait if they’ve applied for a new driving permit.

The driving licence backlog is so bad that MPs are demanding action by the Driver and Vehicle Licensing Agency (DVLA). We look at what’s causing the problem and what you can do about it.

How bad is the driving licence backlog?

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How drivers can protect themselves from email and text scams in 2021

email and text scams
Email and text scammers are targeting drivers on an industrial basis (Picture iStock/Milan_Jovic)

Car drivers are being warned they could fall victim to increasingly persistent motoring scammers. In 2020, the government’s Driver and Vehicle Licencing Agency (DVLA) saw a 603 per cent leap in fraudulent activity compared to the previous year. That’s just from the number of scams that drivers reported. The DVLA is worried thousands of drivers have unwittingly fallen for scams and not disclosed it.

Desperate fraudsters are sending blanket emails and texts to thousands of drivers. They know that if just a tiny percentage fall for them, the crooks will be quids in. Read on to find out how you can avoid being scammed.

If it’s legit it won’t be an email or text

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Drivers warned about using unofficial websites for motoring admin

unofficial websites
Unofficial websites can charge many times what the official sites cost for simple admin tasks (Picture iStock/Rowan Jordan)

Drivers who need to renew their driving licence, tax their car or even book driving tests might be paying way more than they have to because they’re using unofficial websites.

The government is warning drivers that these websites can charge many times the official cost. Even so, the companies running them are doing nothing wrong.

What are the unofficial websites?

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Keep your driving licence at home to avoid identity theft, warns DVLA

Keep your driving licence at home to avoid identity theft, warns DVLA

Where do you keep your driving licence and is it safe? These are questions every driver should be asking after it was revealed that nearly one million licences were lost or stolen last year.

As if the hassle of applying and paying for a replacement licence wasn’t aggravation enough, security experts warn that lost or stolen licences can’t be cancelled. The result is crooks can continue to use another person’s driving licence as identification.

Victims of identify fraud can find that bank accounts have been opened in their name. Hire cars might have been stolen using their credentials. And new-car finance contracts could be applied for using stolen ID. To help drivers safeguard their licence and identity, here is the advice from the Driver and Vehicle Licensing Agency (DVLA).

What’s the scale of the problem?

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The medical conditions that might make you unsafe to drive

Medical conditions

Thousands of car owners could be driving with medical conditions that make it illegal for them to be in charge of a car. The Driver Vehicle Licensing Agency (DVLA) lists almost 200 complaints that sufferers should inform it about before taking to the road. These range from the obvious such as epilepsy and blackouts to slightly less evident such as snoring, eating disorders and depression.

One in four drivers is said to suffer from a notifiable condition. However, research suggests 10 per cent of those don’t report their ailment. Anyone who drives with one of the highlighted conditions without informing the DVLA could face a fine of up to £1000. They also risk having any insurance claims refused. Here are the more common, less obvious complaints drivers should be aware of.

Snoring

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Calls for regular driver eye tests as poor vision sidelines thousands

Eye tests

More drivers than ever are being banned for poor vision after roadside eye tests

Have you ever had your eyesight tested? If the answer’s no, you’re not alone. New research by optician Vision Express has revealed one in six drivers has never had an eye test. And more than three quarters (78 per cent) screened at a special event were overdue an eye exam.

It comes as new figures show the number of drivers failing roadside eye tests has rocketed over the past decade. It’s prompted calls for drivers to have their eyesight checked every two years. Some even want eye tests to be made compulsory for drivers.

How many drivers have failed eye tests?

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MOT: half of drivers don’t realise government check service is free

MOT test

The annual MOT is vital to ensure cars are roadworthy

When is your car’s MOT test due? If you don’t know the answer to that question, you’re not alone. A new poll has revealed that a quarter of drivers (27 per cent) don’t have a clue when their current MOT runs out.

Although the Driver Vehicle Licensing Agency (DVLA) automatically sends drivers reminders about when their road tax is due, there is no such service for MOTs. Instead the government has an MOT check website. However, nearly half (47 per cent) are unaware of it according to the survey by Carbuyer.co.uk.

It’s easy to check when your MOT test is due

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Your driving licence: Make sure it’s up to date or risk a £1000 fine

Driving licence

When did you last look at your driving licence? And if you have looked at it recently, did you know that you have to update it every 10 years or risk a hefty fine?

You won’t be alone if you haven’t. According to a new survey, 4 per cent of the UK’s 37.5 million driving licence holders have the wrong address on their licences. That means there are 1.5m drivers whose licences have incorrect information on them. Another 2.2m driving licences have expired completely. If the Driver Vehicle Licencing Agency (DVLA) could track them all down – unlikely as it doesn’t have a valid address for nearly half of them – and impose the maximum fine, the government would be £3.7bn better off.

What’s the penalty?

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How to cancel vehicle tax and reclaim any that’s not been used

How to cancel vehicle tax and reclaim unused road tax

Anyone who was driving before 2014 may turn misty-eyed at memories of tax discs. Brightly coloured pieces of paper used to be displayed in the windscreen, to prove a driver had paid vehicle tax.

In addition to serving as a quick and simple visual reminder that car tax needed to be renewed, it let authorities easily check whether Vehicle Excise Duty (VED) had been paid. And there was another benefit to it. Anyone selling a used motor could charge for the remaining car tax that was to be enjoyed by the new owner. Alternatively, drivers buying a second-hand car could use the need for new tax to haggle down the price of the car.

In the digital age, that’s no longer the case. Anyone that sells their car and has outstanding VED on it should reclaim the amount paid from the Driver and Vehicle Licensing Agency (DVLA). For the same reason, those buying a new or used car must tax it before they can legally drive away.

But it’s not only when drivers sell their car that they can reclaim tax. If a motor is being taken off the road, scrapped, declared a write-off by an insurance company, or stolen the tax can be reclaimed. Here’s how. Continue reading

Driving licence points: how long do they stay valid for?

Driving licence

The number of drivers banned from the road for dangerous driving rocketed last year. Driver and Vehicle Licensing Agency (DVLA) figures show that 5179 drivers lost their licence for driving dangerously in 2016. The figure was up by nearly a third (29 per cent) compared with the year before.

The stats show that young adults between the ages of 26 and 35 are the most likely to be disqualified. The Highway Code states: “In the case of serious offences, such as dangerous driving and drink-driving, the court must order disqualification.” The ban is for 12 months. Drivers can also be slapped with an endorsement on their licence of between three and 11 points. But how long will those points stay there after their ban is over? Here’s all you need to know.

How long are points valid?

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Beat the bogus buyers: how to safely sell a used car privately

Beat the bogus buyers: how to safely sell a used car privately

When selling a car, what driver doesn’t want to get the most money for their motor? That’s why each year nearly three million people choose to advertise their car for sale and handle the process themselves. They can cut out a dealer – or more significantly, the dealer’s margin – and secure the best price for their used car.

However, police and the largest online classified car retailers are warning drivers to beware of bogus buyers.

Car thieves are posing as legitimate used car buyers, as they seek easy prey. And drivers are being warned that if they don’t take sensible steps to protect their vehicle, few insurers will settle any subsequent claim against theft.

But what measures can drivers take to stay safe when selling a car? Here are tips from the experts; if you know anyone selling their car, pass them on. Continue reading

VIN plates: what they mean, why they’re vital for all car owners

VIN

Rather like humans have finger prints, cars have VIN plates. These Vehicle Identification Numbers should be unique to every car. The first thing to know about this number is that it’s actually not a number at all. It’s a seemingly random collection of digits and capital letters. But as we’ll see, these characters aren’t random at all. And the VIN is actually the most important means we have of registering the true identity of a car. Here’s everything you need to know about your car’s finger print.

Where do you find the VIN plate?

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Things to remember for safe winter driving this year

Safe winter driving

The abolition of the tax disc saw a rise in the number of cars without VED

Car ownership can be a taxing business – in more ways than one. There’s so much to remember that it’s easy for simple bits of admin to slip through the net. Forget one of those and it could end in a costly fine or ‑ even worse ‑ an accident. For worry-free and safe winter driving, here are six points that it’s worth checking.

Safe winter driving: car tax and MOT

After the abolition of the tax disc, the Driver Vehicle Licensing Agency (DVLA) witnessed an increase in the number of drivers who hadn’t paid Vehicle Excise Duty (VED) or tax. Part of the problem is the tax disc was a very visible reminder for drivers that they needed to keep their car legal. If you’ve lost track – it’s easy to do ‑ check whether your car is taxed by going to the DVLA website here. Continue reading

Drivers escaping bans: More car owners than ever keep motoring despite 12 or more points

Drivers escaping bans

Some drivers are keeping their licences despite breaking the law repeatedly

Drivers escaping bans despite reaching the 12-point limit are increasing. The threat has always been that if you accrued 12 points or more for driving misdemeanours you’d be banned for a period of time. But latest figures from the Driver Vehicle Licensing Agency (DVLA) reveal that the number of drivers being allowed to continue driving despite having 12 or more points has grown by a quarter in the past year.

What does the law say?

Currently, if you accrue 12 points or more over a three-year period, you are banned from driving for six months. If you get a second disqualification within three years of that, you are banned for 12 months. Continue reading

How to check if your car needs manufacturer recall repairs

Recall repairs

Vehicle makers’ franchised dealers will carry out recall repairs free of charge (Picture © Mercedes)

A new service has been launched for drivers to check if their car needs to go in for manufacturer recall repairs. This work is called for when specific parts or systems prove faulty on a large number of similar cars. Recently, Vauxhall had to issue a second recall for its Zafira family car’s electrical components causing fires after the first fix proved ineffective. And in 2009, Toyota had to recall around nine million cars world wide, including 180,000 in Britain, because of a problem with unintended acceleration.

To enable drivers to check if their car has been subject to a recall, data company HPI has unveiled a new service to enable drivers to have someone carry out a recall check on their behalf. You simply enter the vehicle registration and HPI does the detective work for you, for £2.99. But it will only save you about 10 minutes and there are cheaper alternatives.

How to check for free if a car has been recalled

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How to recover a car’s missing service history

How to recover a car's missing service history

A car’s service history is important but it could be missing for perfectly legitimate reasons (Picture © Mercedes)

No matter what shape and size, or how cheap or expensive the brand, every car needs to be maintained according to a service schedule that is set out by the vehicle manufacturer.

Often, however, the paperwork associated with the servicing of a car can be missing. That can be for all sorts of legitimate reasons, such as losing it during a house move or being mislaid by an elderly relative who is no longer driving.

Thankfully, recovering a missing service record is possible – and pleasingly straightforward. But it’s important to understand the significance of a service record.  Continue reading

Motoring fines abroad: what to do if you get a ticket on holiday

Motoring fines abroad

Great car, beautiful scenery, precious memories: driving abroad can be idyllic – unless you break the law (Picture © Skoda)

Motoring fines abroad are one way of ensuring the holiday hangover continues long after the sun tan has faded. Whether you get nabbed by a speed camera or handed a ticket for (possibly inadvertently) parking somewhere you shouldn’t, it can be an expensive business. So what are the rules? And where do you stand if a fine from abroad drops on the door mat? Our simple guide explains all.  Continue reading