Car ownership

New data reveals the UK’s most unreliable used cars

Unreliable cars

Buy an unreliable car and this could be you (Picture iStock/Webeye)

If you’re considering buying a new car, it’s always handy to know the most unreliable models around. Thanks to data from car guarantee firm Warranty Wise, we can now see which cars are most likely to conk out, which year are the most prone to problems, what the trouble is likely to be, and even how much the average cost of some repairs is.

Warranty Wise admits that the problems it specifies aren’t guaranteed to occur on these models. But the data is from genuine warranty claims so provides a good pointer to the kind of trouble that is more likely to afflict some cars than others. Read on to discover 2018’s 10 least reliable used cars and which specific models to be wary of.

10 most unreliable cars

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James Foxall 11 Comments

Tailgating drivers cause one in eight crashes

Tailgating

Driving too close to the car in front increases the chances of crashing, the Highways Agency says (Picture iStock)

Are you guilty of tailgating or driving too close to the car in front? If you are, government agency Highways England warns it could only be a matter of time before you crash. It claims that one in eight accidents on motorways and A-roads is due to tailgating. It adds that about 100 people a year die because of vehicles following too closely.

This makes tailgating the third most likely cause of crashes in the UK. It comes behind failing to look properly and not judging another vehicle’s speed accurately. It’s such a problem that Highways England has launched a campaign to draw attention to it (below). Read on to find out why tailgating is so dangerous.

Why do road users drive too closely?

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James Foxall 11 Comments

Quiz: How well do you know your road markings?

Road sign quiz

The Highway Code and its extensive list of road signs and markings is one of the fundamentals of motoring. But how well do you know it?

If you take our quiz and you’re a bit rusty, don’t worry: you’re not alone. A recent survey found that half of drivers don’t know what a roundabout sign is when it’s shown to them. And two thirds don’t know how far behind the car in front they should be travelling.

The survey was conducted by driver training organisation IAM Roadsmart. It is calling for road safety to be part of the National Curriculum so that it’s drilled into drivers from an early age. Take our quiz to see how you get on.

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James Foxall 82 Comments

Expert advice: what to do if you have a crash

Crash

Do you need to call the police if you don’t damage anything other than your car in a crash? Read on to find out (Picture iStock/WhiteMay)

Having a crash can be one of the most stressful parts of driving. At this time of year with the sun low in the sky leading to tricky light conditions, and cold damp weather making the road surface treacherous, we always see accident rates increase.

But if you know what to do in the immediate aftermath of a crash, it can take the pain away. Below I answer important questions such as whether you must call the police and when you need to give insurance details.

Nearly all of us carry a mobile phone, which is handy for taking pictures of any damage. And I’d always advise drivers to carry a pen and paper in the car too. It’s useful for taking other drivers’ details and making notes of what happened while they’re still fresh in your mind.

But most importantly, drivers should stay safe at the roadside. Having a crash frequently puts us in a dangerous situation, as highlighted by our current ‘Slow down, move over’ campaign. Read my tips here about what to do if you’re stranded at the roadside.

Stop but stay safe

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Mike Shaw 16 Comments

Seeing the light: alarming cost of replacement car headlamp bulbs

car headlamp bulbs

LEDs are the future of car lighting but they can come with a hefty price tag (Picture © DS Automobiles)

Drivers of some of our most popular small cars could have to pay as much as £846 for replacement headlamp bulbs. New research reveals that the cost of mending broken headlights is escalating because increasing numbers of cars are relying on LED technology.

The study by What Car? shows that owners of the Volkswagen Polo, the country’s sixth best-selling car, will spend £18 on a new halogen bulb. Meanwhile, it’ll cost drivers of the upmarket GTI version £846 because it has LED headlamp units. Owners of the Suzuki Swift SZ3 or SZT models will pay just £4 for a replacement bulb. However, drivers of the more upmarket SZ5 version will fork out £684 to replace the xenon unit. Read on to find out how much you might have to pay for a new headlamp bulb.

What kind of lights does your car have?

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James Foxall 8 Comments

Expert comment: Why the Slow down, move over campaign makes sense

Slow down, move over

The roadside can be a dangerous place. If you see something like this ahead, slow down and give it plenty of space (Picture iStock)

If you’ve ever had to get out of your car at the roadside, you’ll know what a hostile place it can be. It’s no exaggeration to say that for some people it can be deadly. To raise awareness about this, we at Green Flag have come together with the AA and RAC to support the ‘Slow down, move over’ campaign.

We’re asking drivers to pay more attention to what’s going on at the side of the road. We all know how easy it can be to have our attention diverted when driving. Whether it’s by something interesting on the radio or pondering a problem at work, we don’t always think about what’s going on outside our own little bubble.

Slow down, move over campaign in detail

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Mike Shaw 2 Comments

Got the hump? Drivers say speed bumps damage thousands of cars

Speed bumps

Speed bumps are used by councils to slow traffic in residential areas (Picture © iStock/AndrewMaltzoff)

Has your car been damaged by speed bumps? According to a new study, one in five drivers has suffered broken car components after hitting one of the traffic calming lumps in the road.

Measures to slow drivers down ‑ and particularly speed humps ‑ have been contentious among car owners since the bumps were launched in 1983. Now there are 29,000 of them in the UK and research by comparison website Confused.com claims 22 per cent of car owners have had their motors damaged going over humps. Of those, half suffered tyre trouble; a third said driving over humps had resulted in suspension problems. But what can you do about it? Read on to find out.

Are there any laws around speed humps?

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James Foxall 18 Comments

Expert advice: winter car faults and simple fixes to resolve them

winter car faults

When the weather turns cold you really don’t want this to be you (Picture iStock/Sestovic)

Here in the UK, we might have had an exceptionally warm summer followed by so far, a mild autumn. But winter car faults are just around the corner, waiting to plague our motors and interfere with our best-laid plans.

Every year at Green Flag we see an increase in call outs as the weather gets colder. And it’s always the usual suspects. But if you act now, you can ensure you and your car are prepared for winter’s worst. Here are four popular faults and solutions for them.

Winter car faults 1: Non-start, fuel flooded

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Mike Shaw 16 Comments

Expert advice: how to know when your brake pads need replacing

Brake pads

Emergency stops can be frightening enough without having dodgy brakes too (Picture iStock/RapidEye)

Braking and brake pads are vitally important when it comes to road safety. We’re frequently so consumed with how fast cars can go or the economy they return that we forget how important stopping is. And anyone who’s had any kind of brake failure will testify to what a terrifying experience it can be.

But some recent research revealed that the confusing way garages measure brake pads isn’t helping. It could mean drivers are leaving it too long to have their pads changed. Or they might even be changing them too soon, without getting the full amount of wear out of them.

How is brake pad wear measured?

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Mike Shaw 3 Comments

Part-worn tyres: 9 in 10 chance of buying a dodgy one

Part-worn tyres

Tyres might be on the scrap heap but they can still be sold legally in the UK (Picture iStock/Birdofprey)

If your car needs new tyres you might be shocked at how much replacement rubber can cost. But while often cheaper than new, buying second-hand tyres can have serious safety implications. New research has found that nine out of 10 retailers selling used or part-worn tyres are trading in illegal rubber.

Charity TyreSafe and Trading Standards have spent the past five years investigating part-worn tyres on sale in the UK. They discovered that just 13 of the 152 dealers they visited were selling roadworthy tyres. TyreSafe chairman Stuart Jackson said: “As far as we’re aware there is no other retail sector with such an atrocious track record.”

What exactly are part-worn tyres?

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James Foxall 6 Comments

Stop unnecessary work on your car. Find out what jobs really need doing

Unnecessary work

If you’re not sure about repairs, ask the technician to point them out to you. (Picture iStock/Sturti)

Has a garage recently suggested you need new brake fluid, an anti-freeze drain and refill or a fuel and oil flush? If so, how do you know whether it had to be done or was unnecessary work? Research by Green Flag has revealed that UK drivers spend £3.4billion every year on work by garages to their cars that doesn’t need doing. That’s around £90 per car per annum.

The problem stems from drivers not having the knowledge about their cars to question whether work recommended by garages is really required. More than a third of drivers (39 per cent) say they have no idea what’s checked when their car has its annual MOT roadworthiness check. But this is when garages often say jobs need doing.

Read on to discover which 10 jobs Green Flag believes should ring alarm bells if they’re suggested by a garage. And find handy hints on how to check whether the work really should be done.

“Your brake fluid needs changing”

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James Foxall 6 Comments

Expert advice: how to replace a car’s battery

battery

Replacing a battery used to be so simple (Picture iStock/Igor-Kardasov)

We usually think that cold weather takes its toll on car batteries and causes them to fail. But it’s frequently hot weather that does the damage. Heat dries batteries out, causing them to lose their charge more quickly.

Then when temperatures fall, oil thickens up, it takes more current to turn an engine over to start it, the battery struggles to perform as it should and eventually fails.

One thing’s for sure: no one wants to be stranded with a dud battery. Bearing that in mind, it’s a good idea to think about replacing your car’s battery when the weather starts to cool. Here are some tips on doing that.

What kind of battery does your car need?

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Mike Shaw 6 Comments

Hot weather motoring myths. What you can and can’t do to beat the heat

Hot weather

Legal or not? Find out whether it’s against the law to drive in flip flops (Picture iStock/JordanSimeonov)

Whether it’s hot or cold, extremes in temperature pose problems for drivers. And when the weather’s doing something we’re not used to, we need to know how to react. Here we bust seven popular hot weather motoring myths.

Myth 1: it’s illegal to drive in flip flops

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James Foxall 4 Comments

Know your car jargon, learn to speak mechanic and don’t get ripped off

car jargon

They might both be talking English but does what he’s saying make sense? (Picture: iStock/photo_concepts)

Every industry has its own language; jargon that only the people working in the business understand. The car industry is no different. We’ve all had a mechanic take one look at our car, shake their head, suck air through their teeth and mutter something using words that might as well be in another language.

The result is people don’t trust garages. One study found that nearly half of drivers think technicians hiding behind confusing car jargon have ripped them off. According to property company Pentific, mechanics rank alongside politicians, car sales execs, journalists, estate agents and builders for being untrustworthy. But you need never be baffled again. Here we explain six pieces of commonly-used car jargon.

Big end

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James Foxall 9 Comments

Small parking bays: does your car fit the space?

Parking bays

New cars can often be too big for standard size parking bays (Picture iStock/Chaiyaporn1144)

Anyone who’s ever struggled to park has the perfect excuse: more cars than ever are too big for the average UK parking space. According to a survey by consumer association Which?, more than 100 models of car sold within the last 10 years are bigger than the standard size for parking bays.

The result has led to some drivers being penalised for parking with part of their car outside a bay. And one organisation believes it has led to an increase in parking prangs that is costing the UK’s drivers billions of pounds. Here’s why the size of parking bays is a problem.

How big are standard UK parking bays?

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James Foxall 17 Comments

Drivers at risk from poisonous pollution in cars, expert says

Poisonous pollution

All cars have cabin air filters but new research shows they may not be that effective (Picture iStock/ahirao_photo)

A new study reveals that millions of drivers could be being poisoned by the air in their car. The claims come after researchers from a company specialising in motoring pollution tested 11 popular cars.

We’ve already revealed the bacteria living in car air-con. Now a study has found that some new models do little to protect occupants from dirty air coming in via filters in the ventilation system. Nick Molden, whose company Emissions Analytics was behind the report, said: “Our research suggests many vehicles are a risk to their drivers’ health.”

Which cars did badly?

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James Foxall 3 Comments

New litter bins tested in effort to cut down roadside rubbish

Litter bins

Every year Highways England says it spends £8 million clearing 200,000 sacks of litter from our main roads. As well as costing money, it says removing roadside rubbish puts workers’ lives at risk. That’s because contractors must stand close to speeding cars to pick up people’s junk.

In an effort to solve the problem, a pair of schemes involving new litter bins are being tested. But are they common sense or gimmicks? We investigate.

What are the drive-through litter bins?

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James Foxall 2 Comments

Expert advice: Running out of fuel – all you need to know

Running out of fuel

Running out of fuel at the roadside is a bad idea for many reasons. For a start it can put you in unnecessary danger, stranded beside speeding vehicles. And depending on the kind of car you drive and its age, it could cause mechanical complications when you do get fuel.

But that doesn’t stop hundreds of thousands running out of fuel every year. I read a survey a little while ago which said that 70,000 drivers a month run dry on the road. The problem seems to be that owners overestimate how far their car can travel when its tank is nearly empty. Here’s what you need to know.

How do you know your car is running dry?

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Mike Shaw 14 Comments

Fears assisted driving systems make people think cars self-drive

Assisted driving systems

We’re still quite a way from being able to read a book while the car reliably drives itself, experts say (Picture iStock/metamotorworks)

Safety experts have warned drivers that car makers could be lulling them into a false sense of security. One of the country’s foremost car safety experts believes motor manufacturers are overusing the word ‘autonomous’. As a consequence, drivers are getting the wrong idea about their cars’ capabilities.

Thatcham Research, an independent automotive safety specialist, and the Association of British Insurers (ABI) want car firms to be clearer about what the assisted driving systems on their cars can actually do.

What is the problem?

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James Foxall 7 Comments

New report reveals how well speed awareness courses work

Speed

Be on the wrong end of one of these you could end up on a speed awareness course (Picture iStock/south_agency)

Are you an experienced driver who thinks they’re unlikely to be caught speeding? Or have you already been nicked exceeding the speed limit and don’t know whether to choose a speed awareness course? The most exhaustive study yet on the courses offered to drivers caught speeding reveals the answers.

The report commissioned by the government looks at the increasingly popular National Speed Awareness Courses (NSAC). It assesses who is offered the courses, who accepts, and what impact the courses have on their driving. Read on to find out if you fit the profile for drivers who take speed awareness courses.

What are speed awareness courses?

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James Foxall 15 Comments