Expert advice: why your stop-start might not be working in cold weather

Stop-start

Is your car’s stop-start system on the blink at the moment? If it isn’t working as you think it should, there might be a very good reason for it. Stop-start is designed to save you fuel and cut a car’s exhaust emissions by reducing the amount of time your engine sits idling without going anywhere. And it’s on nine out of every 10 new cars sold. But if it stops stopping, is it a problem? And should you take your car to the garage?

It might be due to the cold weather

The weather’s been so chilly lately, I’ve struggled to get out of bed in the morning. And I’m not the only one the cold’s affected. Stop-start won’t intervene when the engine is cold. This is because the car’s computer is sufficiently savvy to know that an engine is at its most efficient when it’s fully warm. Therefore the clever computer keeps the engine running until it’s at an optimal temperature. You’ll know the stop-start has stopped working because an A in a circle with a line through it will appear on the dash.

What kit have you switched on?

Stop-start is clever enough to monitor the battery and how much current is being drawn from it. If it’s cold and you’ve switched the lights, wipers and heater on it may decide that cutting the engine isn’t going to do the battery any favours. This is because all those features will then be drawing electric current from the battery. The computer knows the battery’s most important job is ensuring the engine starts. So it disables the stop-start in case the battery is drained so much the engine won’t re-start.

Or maybe your battery needs checking

Cars with stop-start use special batteries that can withstand constantly starting an engine. I read somewhere that while a ‘normal’ car’s engine would start up about 50,000 times during the car’s life, on a stop-start car, that figure would be around 500,000. To make all those starts seamless, the stop-start won’t kick in if it detects the battery is dying and it’s going to struggle to restart the car.

Other reasons why stop-start may not work

Here’s something not everyone knows. Stop-start won’t operate when reverse gear is selected or a parking aid is active. Having the wheel turned at an acute angle will prevent it working too. The system realises there’s a high chance you’re manoeuvring and will find the engine cutting out every few seconds more than a little irritating. And the car is smart enough to disable stop-start when you’re on a steep hill. Neither will it work if there are any faults with the engine management system. You’ll know this because a warning light will illuminate on the dashboard.

Should a mechanic check your car over?

Stop-start

Stop-start not working might be a sign the battery is about to pack up. Best to change it before this happens (Picture istock/lentolo)

It really depends on when the stop-start doesn’t work. If the weather isn’t too cold or you’ve been driving at speed for longer than 20 minutes and it still doesn’t work when you come to a halt, it’s definitely worth taking your car to see a mechanic. Chances are the battery needs replacing. I always think it’s best to do this before it actually fails and leaves you stranded somewhere.

How does stop-start work?

The system works with the car’s main computer. It detects when the car is stationary and out of gear (if the car’s a manual) or the brake pedal is pressed (if it’s an automatic). It then tells the car to stop delivering fuel to the cylinders. When the system realises the driver wants to move off because they’ve released the brake or dipped the clutch pedal, the ignition starts again. The driver shouldn’t have to do anything to re-start the engine.

Scott Wilson is vehicle and customer data insight manager for Green Flag

31 comments on “Expert advice: why your stop-start might not be working in cold weather

  1. Eric Hayman 25/01/2019 12:08 PM

    Another piece of ‘modern’ equipment with unintended consequences – like the parking brake that is released by putting a foot on the accelerator, even if the vehicle (with an automatic gearbox) is in drive, or worse still, in reverse. At least one person has been killed by this dangerous gimmicky brake release. Buses I use have this stop-start system; the driver puts the parking brake on and the engine shudders to a halt, only to re-start a few seconds later. Just how much extra and fuel is used and extra emissions emitted each time?

    • Robert Henry 09/03/2019 4:21 PM

      Good points, Eric.

  2. BreakdownAssist 29/01/2019 11:23 AM

    I really didn’t know about all these reasons behind my stop/start not working in winters. Thank you a lot for putting all this in my knowledge. I really appreciate that.

  3. Ronald 02/02/2019 2:19 PM

    How much will it cost to drain my oil,as I’ve put too much in

    • Colin parr 08/03/2019 11:42 AM

      Most garages these days have a device for drawing out the oil through the dip stick tube which is quick &clean

  4. dave 08/03/2019 6:12 PM

    I do not think the stop and start saves any fuel it is also a pain in the rear end how do I stop the thing working?.

    • Mary Stefanofski 05/01/2021 7:15 AM

      There is a on and off button usually near the airbag alert. Mine doesn’t look like a button. I do think it saves money it usually extend an extra day or two with me. I have gotten used to it.

  5. Doreen Mason 10/04/2019 8:34 AM

    No problem with my Ford KA, in the cold. BUT, In the hot weather its a real pest
    with engine stopping at every slow done.

    • peter 27/12/2019 11:25 AM

      Simple way in traffic for s/s not to work is to press the clutch and put gear into neutral before coming to final stop. S/S usually needs a sequence to work and the above stops the normal sequence.

  6. Charles 20/05/2020 10:15 PM

    Why does my radio go blank and shut off when the engine start back up ?

    • Erica Bertagnoli 02/12/2020 9:37 PM

      Mine does this too! I hate this feature. It’s actually really unsafe

  7. Mike 24/05/2020 11:10 AM

    If councils introduce fines for idling engines but my Start Stop system deems it unsafe for the engine to stop (maybe its cold or I’m on a hill etc.) – is the fact I have a Start Stop system installed and in use, a reasonable defence or am I expected to manually turn the engine on and off if in a long traffic queue and does that action potentially damage the engine if it is cold?

  8. Phil Marshall 08/06/2020 6:50 PM

    I have a 2019 Peugeot 2008 and having problems with the stop start, I have been complaining since July last year, the dealer and Peugeot are saying that I am not doing enough miles, this is not mentioned in their literature or the hand book.
    Today I have driven 40 miles and it still does not work.
    Have you any ideas as to what I can do
    P Marshall

  9. Russell 22/06/2020 6:15 PM

    From what has been stated here isn’t the problem that the alternators fitted to cars with stop start simply aren’t big enough to provide the car electrics and charge the battery to support SS. My Ford KA+ active system is extremely flaky. I can drive on the motorway for over an hour come off the motorway and it will not kick in. This in May/June. Other times the car go unused for several days and SS kicks in at the first set of traffic lights. Took to Ford and they said take it for a good run with no other features pulling juice from the battery. If an hour of motorway driving isn’t enough what is the point of the feature.

    • raylec 11/08/2020 5:54 PM

      Stop start is a fuel waster,you need bigger starter motor and a bigger Alternator,result more fuel to recharge. The only thing good is less pollution.

  10. raylec 22/07/2020 6:17 PM

    You need more fuel to start engine,than to keep it running for brief periods. Also more wear.
    Like most machines, and many other devices,stopping/starting/heating/cooling puts a lot of stress on the mechanics.

  11. raylec 05/08/2020 1:12 PM

    Stop start puts a huge stress on starter motor and battery,they have to be bigger,so does the alternator to supply the extra juice,this means more fuel is used!

  12. Mr Md Abdus Salam 28/08/2020 8:54 AM

    Hi after driving motorway when I restart my car no starting what’s problem. Abdus salam

  13. Chris Selway 11/10/2020 12:19 PM

    My B Class stop start did not work I then had a new battery in March it cured the problem but now it’s started again I’m thinking could it be drained by a dash camera I had fitted last December. I am going to get it checked tomorrow. Halfords fitted the camera but I am taking the car back to mercedes to check.

  14. mark 18/10/2020 12:52 PM

    i have a ford transit tourneo, and the stop / start as started to kick in when i am drive, dose not work any other time. ( any advice please ) i have had in and put on a diagnostic, thay could not find any thing, it is still happening. ?

  15. Mary 03/11/2020 10:07 PM

    I have a 2020 rubicon and my start stop thing don’t work.
    One minute it’s says engine temp is to low. Even thou it’s not.
    Then will say battery charging
    Or turning wheel is turned
    I took it to the garage , they said it’s ok

  16. Anthony 08/11/2020 3:14 PM

    My golf just over 12 months old tells me Vehicle Power Consimption is High. S/S not worked for two weeks

  17. Jack Dorris 23/11/2020 8:13 PM

    When stop/start works and car’s engine switches off, why is there a timer showing you how long the engine is off ?

  18. Trevor 08/12/2020 3:32 PM

    Can having a dashcam effect stop start?

  19. John Townshend 01/01/2021 6:08 PM

    Should I not just drive out of my garage
    and switch off

  20. Trevor Dry 02/02/2021 6:42 PM

    i have a Hyundai i40 2011 The auto hold will not work and the auto stop will not work either i have had a new battery the right one for the car i know it has to be a special one .I have had 2 very good mechanics look at both put it on a high end diagnostic computer and i comes up with no faults now they have not a clue wats up with it, and like i said they are very experienced mechanics think i given up with it now

  21. Peter Soper 06/02/2021 10:20 PM

    Interesting – I note two comments here about dashcams. My ECO start stop in a 2 year old MB B Class has been very erratic for a few months now, hardly appearing with short or long journeys. Advice suggested a battery problem so I bought an intelligent charger and used the recondition option. Start stop appeared a little more often. But a few days ago I upgraded my dashcam. The start stop seems to be working fine now. So maybe it was a combination of battery decline and a previously higher consumption dashcam. Who knows?!

    With so much modern technology in the car, it is a shame that it does not inform which condition(s) are preventing start stop working. If it did, I’m sure a lot of drivers would have less sleepless nights!

  22. Monica Jones 14/04/2021 10:03 PM

    My stop and start quit working almost a year ago 2018 Ford I took it to the dealer I am worried it will damage my car by not working (i hate it but it should work) they said they charged my battery that I did not drive my car enough so they charged it and it still dosent work I have taken on a long drive still nor working I hope it dosent brake my car. does anyone know if it will? thanks

  23. peters02 15/04/2021 12:54 PM

    Hi Monika.

    I am sure that your car’s eco stop/start not working will not damage your car. For lots of drivers it is not working (and some prefer it that way!) or working intermittently, which is irritating.

    My stop/start has been working intermittently for some months now, and for the last few weeks not at all. As your post came in, I have today put my battery on an intelligent charger for stop/start AGM batteries with a recondition option. If that doesn’t work I am going back to the dealer.

    As Scott writes above, stop/start checks several conditions to ensure it is safe to operate and can restart the engine. I am convinced mine is a battery voltage problem. AGM batteries only seem to last about 4 years.

    But I am happy it is not damaging my vehicle by not working!

  24. HJ 15/04/2021 9:42 PM

    I have a Ford EcoSport 2019 and the same has happened to me. Due to restrictions I had not used my car, although it had been garaged. I took the car to the dealer who identified a low battery and charged it up. The stop/start worked for a while, then due to lack of use the stop/start grey light came on the dashboard and it has failed to work since. As we have been allowed to travel recently I have covered about 400 miles in the last 7/10days, I would have thought this would have charged the battery, no joy and I am concerned the battery has been damaged.

    I would also welcome any advice on this. Thank you.

  25. Andy 13/05/2021 7:07 PM

    Just done 400 miles in my focus eco and the start stop still not working, any ideas?

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