Car ownership

Pothole warning system: new virtual map to help drivers avoid car damage

Pothole warning system

Imagine if your car could warn you of a pothole like this. You could then avoid it

Think about how useful a pothole warning system in your car might be. We’ve all felt that sickening thump on hitting a pothole. The first thought is frequently whether the wheel is still attached to the car, let alone  how damaged. And with cold weather giving way to warmer temperatures, now is the time potholes begin to appear on winter-ravaged roads. But a new virtual map could make hitting potholes a thing of the past.

Continue reading

How to shop around for cheap car servicing

Shop around

As with insurance, if you shop around for where you have your car serviced you’ll get the best price. It’s the simple law of supply and demand that not all businesses will charge the same for a job. A garage that is snowed under with work is likely to quote more than one where tumbleweed is blowing through the service bay. Equally, the spotless franchised dealership can cost more than twice the labour rate of the local garage that specialises in your car. The question is: how do you find the best garage for your requirements? Follow our guide to find out.

Main dealer or independent?

Continue reading

Rotating tyres: is it a good idea and how do you go about doing it

Rotating tyres

Rotating tyres can be time-consuming and some experts advise against it

Rotating tyres to get the maximum wear from them has been something canny drivers have been doing for years. But there is now some confusion over whether switching your car’s tyres around is the way to go or not.

Look up rotating tyres via the websites of the major tyre makers and they will give you information on how to do it. So will suppliers such as Blackcircles.com. However, Kwik Fit says it does not recommend tyre rotation. Those that do favour switching suggest it should be done every 6000 miles. Green Flag’s head of automotive technology, Nick Reid explained: “This is one of those jobs that really is down to personal preference.”

Here we look at why rotating tyres may not be such a good idea, how it can eke more life out of your rubber, which tyres you move where and how you go about it.

Rotating tyres is a bad idea

Continue reading

How to prevent whiplash: a guide to adjusting car seat head restraints

How to prevent whiplash: a guide to adjusting car seat head restraints

Most drivers are well aware of the word ‘whiplash’ even if they’ve never experienced the physical discomfort it can bring. That’s because Britain has been called the ‘whiplash capital of Europe’, with 80 per cent of personal injury claims following a car crash involving whiplash.

The government says one whiplash claim is paid out every 60 seconds, and has launched a consultation as it attempts to tackle the problem. Things have got so bad, jokes have been made about the Britain’s drivers having the weakest necks in the world. But it’s no laughing matter.

The majority of whiplash claims are believed to be bogus claims, estimated to add an extra £1bn to UK drivers’ insurance bills – or £93 for every premium.

And according to Matthew Avery, an expert in car safety, only 10 per cent of claims are from people who have suffered serious injury with long-term side effects.

So how can drivers ensure they aren’t one of the few who suffer serious injury from whiplash?

Continue reading

Speeding drivers: new law will mean bigger fines for drivers who earn more

Speeding drivers

The more you earn, the more money you’ll hand over if you get caught speeding

Speeding drivers will soon face much higher fines and stricter penalties. On April 24 2017, new guidelines set by the Sentencing Council will come into effect in the UK. Those caught driving at more than 101mph in a 70mph speed limit could be disqualified for up to 56 days and get a fine of between 125 and 175 per cent of their relevant weekly income.

Although the motorway fines have taken the headlines, drivers are most likely to be affected by the new fines and penalties on slower roads. If you are caught at between 31 and 40mph in a 30mph zone you will get three penalty points and a fine of between 25 and 75 per cent of your weekly income. Currently many drivers get away without points and a fine by paying for a speed awareness course.

How big are the changes for speeding drivers? Continue reading

VIN plates: what they mean, why they’re vital for all car owners

VIN

Rather like humans have finger prints, cars have VIN plates. These Vehicle Identification Numbers should be unique to every car. The first thing to know about this number is that it’s actually not a number at all. It’s a seemingly random collection of digits and capital letters. But as we’ll see, these characters aren’t random at all. And the VIN is actually the most important means we have of registering the true identity of a car. Here’s everything you need to know about your car’s finger print.

Where do you find the VIN plate?

Continue reading

Expert advice: what is AdBlue and why it’s vital for some diesels

AdBlue

Run out of AdBlue and you might struggle to get going again

AdBlue is becoming an important part of our motoring life. And for drivers of diesel cars it could make the difference between miles of trouble-free, low pollution motoring and their car not working at all.

There are currently estimated to be more than 200,000 vehicles using AdBlue in Europe. This is because it’s been popular in the haulage industry for the past 20 years as a means of reducing poisonous exhaust emissions.

Although AdBlue is neither a fuel nor a fuel additive, cars that use it can stop running if they don’t have a sufficient amount in a special on-board tank. That’s because the AdBlue is designed to be injected into the exhaust fumes and remove the harmful nitrogen oxide gases. The trouble is, some drivers aren’t sure what AdBlue is and ignore the car’s reminders to fill it up. Sometimes when the AdBlue tank runs dry the car won’t start and they then have to call us out to get going again. Here’s all you need to know about AdBlue.

How do you know if your car uses AdBlue?

Continue reading

Check how many miles you drive each year to avoid invalid insurance

How to check how many miles you drive each year - and avoid invalidating your car insurance

If you’re unsure how many miles you drive each year, you’re not alone. More than a quarter of drivers could be guessing how far they drive and it may cost them dear, according to a survey.

The findings mean millions of drivers could be paying too much for their car insurance or, more worryingly, may be at risk of invalidating their policy.

The survey of 2,000 drivers highlighted how 27 per cent of Britain’s motorists ‘guesstimate’ how far they drive each year. It was conducted by uSwitch.

Why is it important to submit an accurate annual mileage to insurers?

Continue reading

Diesel car ban: Will it really happen and what does it mean for drivers?

Diesel car ban

About half these cars will be diesel. Could they really be banned?

Will there really be a diesel car ban? It’s been a hot topic among drivers for the past couple of years and as time passes it seems to get ever hotter. At the end of 2016 it was revealed that by 2025 diesel cars would be forbidden from entering Paris, Madrid, Athens and Mexico City. There are rumours that London could follow suit and the capital’s Westminster Council has already revealed it will charge diesel drivers extra to park.

Later this year, there will be a change to the congestion charge. Owners of older, more polluting vehicles will pay a supplement of £10 to enter to congestion charge zone. Five other UK cities have been told they can create clean air zones. These would also permit local authorities to charge diesel drivers for coming into city centres. So what do these proposals mean for owners of diesel cars and drivers considering buying them?

Why are diesel cars being punished?

Continue reading

Big fuel savings for better drivers. We show you how to reap them

Fuel savings

Drivers who’re more aggressive at the wheel could use significantly more fuel

Drivers with a light foot can save themselves £562 a year according to a new report. By anticipating the road ahead better, drivers can save money at the pumps and almost halve the amount they have to fill up every year.

Insurer Direct Line compiled the findings using information from drivers with telematics ‘black boxes’ fitted to their cars. It analysed 319,000 journeys over a two-month period and concluded calm, less aggressive drivers can make big fuel savings of nearly £11 a week.

What did the report find out?

Continue reading

What every driver needs to know about the 2017 VED car tax changes

Car tax

Did you know that the car tax regulations will change in April, 2017? Big alterations are afoot after the government calculated that increasingly fuel efficient cars are leaving it out of pocket.

That’s because currently, the annual tax drivers pay to be on the road is calculated according to how much carbon dioxide (CO2) comes out of their car’s exhaust. And around 25 per cent of all new cars are so clean that, guess what? They’re exempt from road tax.

But from next April anybody that buys a new car will face a new regime of car tax. And overnight it will make many of the UK’s most popular new motors much more expensive to own.  Continue reading

Designated drivers: wild passengers and pressure to drink drive – the truth

Designated drivers

It is possible to have fun at a party and stay sober to drive friends

Being the designated driver can be a thankless task. Now the facts about staying sober to drive friends who’ve had a few can be laid bare. Being pressured into drinking by friends who’ve entrusted you with their safety and having drunken passengers distracting you are just two of the pitfalls. Nonetheless, new research by Green Flag shows that more of us than ever before (26 per cent) are volunteering to be designated drivers.

Designated drivers: the benefits

Continue reading

Not-so glorious mud: what to do if your car is stuck in mud

What to do if your car is stuck in mud

Mud, mud, glorious mud, goes the song, but it’s not something many drivers will be singing about if they end up stuck in the stuff.

Unfortunately, a combination of British weather and occasional parking venues at weddings, outdoor events and even farm shops mean it’s not just intrepid explorers who find their cars come a cropper and end up bogged down in mud. Everyday drivers do too.

So without further delay – especially for those who are, literally, stuck in the mud as they read this – here are some tips that may help get things moving again. Continue reading

Things to remember for safe winter driving this year

Safe winter driving

The abolition of the tax disc saw a rise in the number of cars without VED

Car ownership can be a taxing business – in more ways than one. There’s so much to remember that it’s easy for simple bits of admin to slip through the net. Forget one of those and it could end in a costly fine or ‑ even worse ‑ an accident. For worry-free and safe winter driving, here are six points that it’s worth checking.

Safe winter driving: car tax and MOT

After the abolition of the tax disc, the Driver Vehicle Licensing Agency (DVLA) witnessed an increase in the number of drivers who hadn’t paid Vehicle Excise Duty (VED) or tax. Part of the problem is the tax disc was a very visible reminder for drivers that they needed to keep their car legal. If you’ve lost track – it’s easy to do ‑ check whether your car is taxed by going to the DVLA website here. Continue reading

Car fires: What to do if your car catches fire and how to stop it

Car fires

Around a third of the 300 car fires a day are caused by poor maintenance or design flaws

Car fires are not as rare as you might think. The Fire Service says that around 300 cars a day go up in flames. Recently there have been high-profile blazes involving the Vauxhall Zafira MPV because of a design flaw. And figures from the Driver Vehicle Standards Agency (DVSA), which oversees manufacturer recalls of faulty vehicles, reveal that the number of cars recalled for risk of fire increased dramatically in 2015-16.

Big-name manufacturers Honda, Chrysler, Bentley, Volkswagen, Toyota, Mercedes-Benz, Land Rover, Ferrari, and Porsche all joined Vauxhall in issuing recalls for vehicles that are at risk of catching fire because of design or build flaws.

Although the chance of a car catching fire is tiny, what do you do if it does? We asked the Fire Service for its advice.

What causes car fires?

Continue reading

First aid kit for drivers and how to help at an accident scene

First Aid kit

It might not just be bent metal at the scene of a road crash

Either having or witnessing a road crash is most people’s worst nightmare. But as bystanders there is plenty we can do if we’re involved in, or come across, a road crash. According to the Red Cross, around half the deaths from road accidents occur before the emergency services arrive. But the vast majority of those fatalities could be prevented if first aid is administered in that time.

Carry a first aid kit

Road safety experts urge drivers to carry a first aid kit. And although these can be vital in an emergency, they’re also pretty handy to have in the car, just in case of the unexpected. After all, you never know when your child is going to fall over and scrape their knee or you’re going cut your finger changing a wheel. Continue reading

New Motor Ombudsman: Complaining drivers get an impartial middle man

Motor Ombudsman

Many drivers say they find dealing with garages baffling and intimidating

Drivers with a complaint about a garage or car dealer can now go to the new Motor Ombudsman. This is the first time the motor industry has had a dedicated ombudsman. It means drivers who think they’ve been short changed by a motor trader can get impartial advice. And in extreme cases, they will have an unbiased middle man to help negotiate a reasonable outcome to a dispute.

The Motor Ombudsman will deal with complaints over new and used cars. It covers sales, servicing, repair, and warranty problems. It has a code of practice regulated by the Chartered Trading Standards Institute and it’s been set up because the number of drivers complaining about their treatment at the hands of the motor trade is still unacceptably high.

Why do drivers need a middle man?

Continue reading

Autonomous cars: we answer the 10 most important questions

autonomous cars

This may be what driving is like – one day (Picture © Volvo)

Autonomous cars are just around the corner. Or are they? It’s the tech everyone’s talking about, yet the reality is we know very little about it. And what we do know is confusingly bound up in reams of legislation. So, let’s try to find answers to 10 of the most obvious questions.

What are autonomous cars?

These are cars that use electronics to control the driving process. But there’s a difference between an autonomous or self-driving car and a driverless car. A self-driving car needs a driver at its helm. A driverless car doesn’t. While a driverless car must be self-driving, a self-driving car isn’t always driverless.

Will autonomous cars stop driving for fun?

Continue reading

Best place for drivers? It’s not the UK. But we’re not the worst either

Best place for drivers

Drivers in the Philippines capital Manila have the longest commute

Where’s the best place to be a driver? With our potholed roads and frequently congested city streets, you probably don’t think it’s the UK. In fact, you may not be surprised if the UK was towards the bottom of any road ranking. The good news is, we’re not. There are some places in the world where the traffic is so congested you wonder how anyone ever gets anywhere.

There’s more good news for hard-pressed UK drivers. We have one of the best records in the world for road safety. That’s compared to some roads in the world where safety is so shocking it borders on scandalous. However, it’s not quite time to get out the bunting and begin baking the celebration cup cakes. The UK has a long way to go before it can match the best for drivers on a daily basis.

The best countries for safety

First the good news. One area where the UK is world class is in road safety. According to the International Traffic Data Safety and Analysis Group which analyses information from 32 countries around the world we’re in third place with 2.9 deaths per 100,000 people. Only Sweden on 2.8 and Iceland on 1.2 were better.

The best place for drivers

Continue reading

Expert advice: what you need to know about driving in snow

Driving in snow

Snow frequently causes chaos on the roads. Read on to find how to prepare

The best thing to do if there’s heavy snow is to avoid going out altogether. However, driving in snow can’t always be helped. If you do have to take to the road in snowy conditions there are some simple steps to ensure you arrive at your destination safely. And if for whatever reason you do get stuck, taking the precautions we recommend will at least help you to stay safe and comfortable.

How should you prepare for driving in snow?

You need to know which the driven wheels on your car are. Front-wheel drive is usually better than rear-wheel drive in snow; four-wheel drive offers the best solution. However, in snow, a heavy four-wheel drive SUV is still likely to struggle if it doesn’t have winter tyres on. When you head out in snow, the best advice is to prepare for the worst but hope for the best. Plan your route around main roads. These are the most likely to have been gritted and weight of traffic stands a good chance of melting all but the heaviest snow falls on carriageways.

How do you prepare your car for snow?

You need to have a car that is in the best possible shape to face up to the tough conditions. See how to conduct your own winter checks here. You don’t know if you’re going to get stuck and if you do, how long you’re going to be immobile for. Make sure you’ve got plenty of fuel: if you need to spend the night in the car, it’s good to have the option to run the engine every now and again to warm yourself up (ensure the exhaust pipe is clear of snow first). And make sure you’ve got a full reservoir of screen wash, diluted so that it won’t freeze in sub-zero temperatures.

What kit should you carry in the car?

Most importantly make sure you’ve got a mobile phone with plenty of battery life in it. You should also have a blanket or warm clothes, a bottle of water and some snacks in case you get stuck in the car. Depending on where and how far you’re driving, you should be carrying a warm coat and some sturdy walking boots.

As far as kit for the car goes, a reflective jacket will ensure you’re visible and hopefully make it safer if you have to dig your car out or work on it at the roadside. A shovel is a handy thing to have for digging a car out of the snow. If it’s really freezing, a de-icer spray will help clear hard ice that may have formed beneath the layer of snow on your windows. A tow rope is simple to carry and could be indispensable in an emergency. And jump leads could be useful if your battery dies or you have to help another driver with a flat battery.

Kit check list

  • Mobile phone plus charger
  • Blanket and warm clothes
  • Water and snacks
  • Sturdy boots and a warm coat
  • Reflective jacket
  • Shovel
  • Tow rope
  • Jump leads
  • De-icer spray and scraper

What must you do before driving in snow?

Visibility is key. Clear snow off all the windows and lights. You should also clear snow off the bonnet as it’ll blow back at the windscreen when you drive. And brush snow off the roof. This could either fall over the windscreen and temporarily blind you when you brake, or fly off into the windscreen of the car behind if you accelerate hard. Ensure the windows inside are free from condensation before driving.

How do you set off on snow?

Whatever manoeuvre you’re trying in the snow, less is more. If you’re trying to pull away, ramping up the revs will simply cause the wheels to spin and the car to dig in deeper. Put the car in first, or if it’s got a big engine second, use a normal amount of revs and feed in the clutch gently, slipping it so that the driving wheels take their power slowly and progressively.

How do you slow down on snow?

Remember that even a small car like a Ford Fiesta weighs around a tonne. And the heavier something is, the more distance it takes to stop. If you’re driving on snow or an icy road, anticipation is the name of the game; the Institute of Advanced Motorists (IAM) says it takes 30m to stop from 30mph in snow, compared to 12m in normal conditions. Look as far ahead as possible and if you think you’ll have to slow down, for another car or a corner, start applying the brakes very gently as you shift down through the gears.

What happens if you get into a skid?

If you go into a corner too quickly, your car might start to skid. If the car refuses to turn with the wheels (understeer), don’t brake or accelerate. Change down and wait for the front wheels to grip. If the rear swings round (oversteer), again don’t brake or accelerate but turn the steering wheel in the direction of the skid. This should prevent the car from spinning round. But ideally, you won’t be piling into a corner quickly enough for either of these things to happen. As I said before, when you’re driving in snow, less really is more, especially when it comes to safety.

Breakdown causesNeil Wilson is Green Flag’s head of rescue claims and motor claims response