Car ownership

Expert advice: what is AdBlue and why it’s vital for some diesels

AdBlue

Run out of AdBlue and you might struggle to get going again

AdBlue is becoming an important part of our motoring life. And for drivers of diesel cars it could make the difference between miles of trouble-free, low pollution motoring and their car not working at all.

There are currently estimated to be more than 200,000 vehicles using AdBlue in Europe. This is because it’s been popular in the haulage industry for the past 20 years as a means of reducing poisonous exhaust emissions.

Although AdBlue is neither a fuel nor a fuel additive, cars that use it can stop running if they don’t have a sufficient amount in a special on-board tank. That’s because the AdBlue is designed to be injected into the exhaust fumes and remove the harmful nitrogen oxide gases. The trouble is, some drivers aren’t sure what AdBlue is and ignore the car’s reminders to fill it up. Sometimes when the AdBlue tank runs dry the car won’t start and they then have to call us out to get going again. Here’s all you need to know about AdBlue.

How do you know if your car uses AdBlue?

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Check how many miles you drive each year to avoid invalid insurance

How to check how many miles you drive each year - and avoid invalidating your car insurance

If you’re unsure how many miles you drive each year, you’re not alone. More than a quarter of drivers could be guessing how far they drive and it may cost them dear, according to a survey.

The findings mean millions of drivers could be paying too much for their car insurance or, more worryingly, may be at risk of invalidating their policy.

The survey of 2,000 drivers highlighted how 27 per cent of Britain’s motorists ‘guesstimate’ how far they drive each year. It was conducted by uSwitch.

Why is it important to submit an accurate annual mileage to insurers?

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Diesel car ban: Will it really happen and what does it mean for drivers?

Diesel car ban

About half these cars will be diesel. Could they really be banned?

Will there really be a diesel car ban? It’s been a hot topic among drivers for the past couple of years and as time passes it seems to get ever hotter. At the end of 2016 it was revealed that by 2025 diesel cars would be forbidden from entering Paris, Madrid, Athens and Mexico City. There are rumours that London could follow suit and the capital’s Westminster Council has already revealed it will charge diesel drivers extra to park.

Later this year, there will be a change to the congestion charge. Owners of older, more polluting vehicles will pay a supplement of £10 to enter to congestion charge zone. Five other UK cities have been told they can create clean air zones. These would also permit local authorities to charge diesel drivers for coming into city centres. So what do these proposals mean for owners of diesel cars and drivers considering buying them?

Why are diesel cars being punished?

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Big fuel savings for better drivers. We show you how to reap them

Fuel savings

Drivers who’re more aggressive at the wheel could use significantly more fuel

Drivers with a light foot can save themselves £562 a year according to a new report. By anticipating the road ahead better, drivers can save money at the pumps and almost halve the amount they have to fill up every year.

Insurer Direct Line compiled the findings using information from drivers with telematics ‘black boxes’ fitted to their cars. It analysed 319,000 journeys over a two-month period and concluded calm, less aggressive drivers can make big fuel savings of nearly £11 a week.

What did the report find out?

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What every driver needs to know about the 2017 VED car tax changes

Car tax

Did you know that the car tax regulations will change in April, 2017? Big alterations are afoot after the government calculated that increasingly fuel efficient cars are leaving it out of pocket.

That’s because currently, the annual tax drivers pay to be on the road is calculated according to how much carbon dioxide (CO2) comes out of their car’s exhaust. And around 25 per cent of all new cars are so clean that, guess what? They’re exempt from road tax.

But from next April anybody that buys a new car will face a new regime of car tax. And overnight it will make many of the UK’s most popular new motors much more expensive to own.  Continue reading

Designated drivers: wild passengers and pressure to drink drive – the truth

Designated drivers

It is possible to have fun at a party and stay sober to drive friends

Being the designated driver can be a thankless task. Now the facts about staying sober to drive friends who’ve had a few can be laid bare. Being pressured into drinking by friends who’ve entrusted you with their safety and having drunken passengers distracting you are just two of the pitfalls. Nonetheless, new research by Green Flag shows that more of us than ever before (26 per cent) are volunteering to be designated drivers.

Designated drivers: the benefits

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Not-so glorious mud: what to do if your car is stuck in mud

What to do if your car is stuck in mud

Mud, mud, glorious mud, goes the song, but it’s not something many drivers will be singing about if they end up stuck in the stuff.

Unfortunately, a combination of British weather and occasional parking venues at weddings, outdoor events and even farm shops mean it’s not just intrepid explorers who find their cars come a cropper and end up bogged down in mud. Everyday drivers do too.

So without further delay – especially for those who are, literally, stuck in the mud as they read this – here are some tips that may help get things moving again. Continue reading

Things to remember for safe winter driving this year

Safe winter driving

The abolition of the tax disc saw a rise in the number of cars without VED

Car ownership can be a taxing business – in more ways than one. There’s so much to remember that it’s easy for simple bits of admin to slip through the net. Forget one of those and it could end in a costly fine or ‑ even worse ‑ an accident. For worry-free and safe winter driving, here are six points that it’s worth checking.

Safe winter driving: car tax and MOT

After the abolition of the tax disc, the Driver Vehicle Licensing Agency (DVLA) witnessed an increase in the number of drivers who hadn’t paid Vehicle Excise Duty (VED) or tax. Part of the problem is the tax disc was a very visible reminder for drivers that they needed to keep their car legal. If you’ve lost track – it’s easy to do ‑ check whether your car is taxed by going to the DVLA website here. Continue reading

Car fires: What to do if your car catches fire and how to stop it

Car fires

Around a third of the 300 car fires a day are caused by poor maintenance or design flaws

Car fires are not as rare as you might think. The Fire Service says that around 300 cars a day go up in flames. Recently there have been high-profile blazes involving the Vauxhall Zafira MPV because of a design flaw. And figures from the Driver Vehicle Standards Agency (DVSA), which oversees manufacturer recalls of faulty vehicles, reveal that the number of cars recalled for risk of fire increased dramatically in 2015-16.

Big-name manufacturers Honda, Chrysler, Bentley, Volkswagen, Toyota, Mercedes-Benz, Land Rover, Ferrari, and Porsche all joined Vauxhall in issuing recalls for vehicles that are at risk of catching fire because of design or build flaws.

Although the chance of a car catching fire is tiny, what do you do if it does? We asked the Fire Service for its advice.

What causes car fires?

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First aid kit for drivers and how to help at an accident scene

First Aid kit

It might not just be bent metal at the scene of a road crash

Either having or witnessing a road crash is most people’s worst nightmare. But as bystanders there is plenty we can do if we’re involved in, or come across, a road crash. According to the Red Cross, around half the deaths from road accidents occur before the emergency services arrive. But the vast majority of those fatalities could be prevented if first aid is administered in that time.

Carry a first aid kit

Road safety experts urge drivers to carry a first aid kit. And although these can be vital in an emergency, they’re also pretty handy to have in the car, just in case of the unexpected. After all, you never know when your child is going to fall over and scrape their knee or you’re going cut your finger changing a wheel. Continue reading

New Motor Ombudsman: Complaining drivers get an impartial middle man

Motor Ombudsman

Many drivers say they find dealing with garages baffling and intimidating

Drivers with a complaint about a garage or car dealer can now go to the new Motor Ombudsman. This is the first time the motor industry has had a dedicated ombudsman. It means drivers who think they’ve been short changed by a motor trader can get impartial advice. And in extreme cases, they will have an unbiased middle man to help negotiate a reasonable outcome to a dispute.

The Motor Ombudsman will deal with complaints over new and used cars. It covers sales, servicing, repair, and warranty problems. It has a code of practice regulated by the Chartered Trading Standards Institute and it’s been set up because the number of drivers complaining about their treatment at the hands of the motor trade is still unacceptably high.

Why do drivers need a middle man?

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Autonomous cars: we answer the 10 most important questions

autonomous cars

This may be what driving is like – one day (Picture © Volvo)

Autonomous cars are just around the corner. Or are they? It’s the tech everyone’s talking about, yet the reality is we know very little about it. And what we do know is confusingly bound up in reams of legislation. So, let’s try to find answers to 10 of the most obvious questions.

What are autonomous cars?

These are cars that use electronics to control the driving process. But there’s a difference between an autonomous or self-driving car and a driverless car. A self-driving car needs a driver at its helm. A driverless car doesn’t. While a driverless car must be self-driving, a self-driving car isn’t always driverless.

Will autonomous cars stop driving for fun?

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Best place for drivers? It’s not the UK. But we’re not the worst either

Best place for drivers

Drivers in the Philippines capital Manila have the longest commute

Where’s the best place to be a driver? With our potholed roads and frequently congested city streets, you probably don’t think it’s the UK. In fact, you may not be surprised if the UK was towards the bottom of any road ranking. The good news is, we’re not. There are some places in the world where the traffic is so congested you wonder how anyone ever gets anywhere.

There’s more good news for hard-pressed UK drivers. We have one of the best records in the world for road safety. That’s compared to some roads in the world where safety is so shocking it borders on scandalous. However, it’s not quite time to get out the bunting and begin baking the celebration cup cakes. The UK has a long way to go before it can match the best for drivers on a daily basis.

The best countries for safety

First the good news. One area where the UK is world class is in road safety. According to the International Traffic Data Safety and Analysis Group which analyses information from 32 countries around the world we’re in third place with 2.9 deaths per 100,000 people. Only Sweden on 2.8 and Iceland on 1.2 were better.

The best place for drivers

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Expert advice: what you need to know about driving in snow

Driving in snow

Snow frequently causes chaos on the roads. Read on to find how to prepare

The best thing to do if there’s heavy snow is to avoid going out altogether. However, driving in snow can’t always be helped. If you do have to take to the road in snowy conditions there are some simple steps to ensure you arrive at your destination safely. And if for whatever reason you do get stuck, taking the precautions we recommend will at least help you to stay safe and comfortable.

How should you prepare for driving in snow?

You need to know which the driven wheels on your car are. Front-wheel drive is usually better than rear-wheel drive in snow; four-wheel drive offers the best solution. However, in snow, a heavy four-wheel drive SUV is still likely to struggle if it doesn’t have winter tyres on. When you head out in snow, the best advice is to prepare for the worst but hope for the best. Plan your route around main roads. These are the most likely to have been gritted and weight of traffic stands a good chance of melting all but the heaviest snow falls on carriageways.

How do you prepare your car for snow?

You need to have a car that is in the best possible shape to face up to the tough conditions. See how to conduct your own winter checks here. You don’t know if you’re going to get stuck and if you do, how long you’re going to be immobile for. Make sure you’ve got plenty of fuel: if you need to spend the night in the car, it’s good to have the option to run the engine every now and again to warm yourself up (ensure the exhaust pipe is clear of snow first). And make sure you’ve got a full reservoir of screen wash, diluted so that it won’t freeze in sub-zero temperatures.

What kit should you carry in the car?

Most importantly make sure you’ve got a mobile phone with plenty of battery life in it. You should also have a blanket or warm clothes, a bottle of water and some snacks in case you get stuck in the car. Depending on where and how far you’re driving, you should be carrying a warm coat and some sturdy walking boots.

As far as kit for the car goes, a reflective jacket will ensure you’re visible and hopefully make it safer if you have to dig your car out or work on it at the roadside. A shovel is a handy thing to have for digging a car out of the snow. If it’s really freezing, a de-icer spray will help clear hard ice that may have formed beneath the layer of snow on your windows. A tow rope is simple to carry and could be indispensable in an emergency. And jump leads could be useful if your battery dies or you have to help another driver with a flat battery.

Kit check list

  • Mobile phone plus charger
  • Blanket and warm clothes
  • Water and snacks
  • Sturdy boots and a warm coat
  • Reflective jacket
  • Shovel
  • Tow rope
  • Jump leads
  • De-icer spray and scraper

What must you do before driving in snow?

Visibility is key. Clear snow off all the windows and lights. You should also clear snow off the bonnet as it’ll blow back at the windscreen when you drive. And brush snow off the roof. This could either fall over the windscreen and temporarily blind you when you brake, or fly off into the windscreen of the car behind if you accelerate hard. Ensure the windows inside are free from condensation before driving.

How do you set off on snow?

Whatever manoeuvre you’re trying in the snow, less is more. If you’re trying to pull away, ramping up the revs will simply cause the wheels to spin and the car to dig in deeper. Put the car in first, or if it’s got a big engine second, use a normal amount of revs and feed in the clutch gently, slipping it so that the driving wheels take their power slowly and progressively.

How do you slow down on snow?

Remember that even a small car like a Ford Fiesta weighs around a tonne. And the heavier something is, the more distance it takes to stop. If you’re driving on snow or an icy road, anticipation is the name of the game; the Institute of Advanced Motorists (IAM) says it takes 30m to stop from 30mph in snow, compared to 12m in normal conditions. Look as far ahead as possible and if you think you’ll have to slow down, for another car or a corner, start applying the brakes very gently as you shift down through the gears.

What happens if you get into a skid?

If you go into a corner too quickly, your car might start to skid. If the car refuses to turn with the wheels (understeer), don’t brake or accelerate. Change down and wait for the front wheels to grip. If the rear swings round (oversteer), again don’t brake or accelerate but turn the steering wheel in the direction of the skid. This should prevent the car from spinning round. But ideally, you won’t be piling into a corner quickly enough for either of these things to happen. As I said before, when you’re driving in snow, less really is more, especially when it comes to safety.

Breakdown causesNeil Wilson is Green Flag’s head of rescue claims and motor claims response

Driving Emotion Test: how likely are you to get angry at the wheel

Driving Emotion Test

A new Driving Emotion Test has been designed by psychologists to enable drivers to find out how likely they are to get wound up in their car. Using technology that monitored people’s facial reactions, where their eyes were looking, and their heart rate, 1000 drivers were tested. The researchers from Goldsmiths, University of London fed the data into a computer using specially created software.

The result gave each participant an individual score and the results revealed that women drivers tend to get angrier than men. If you dispute this, you can have a go using a version of the Driving Emotion Test on a special website set up by car company Hyundai which commissioned the research.

What did the Driving Emotion Test find?

The tests included drivers being undertaken, honked at, shouted at and having to deal with back-seat drivers or people who failed to indicate. The results showed that women were 12 per cent more likely to react angrily than men. Men, meanwhile, are more comfortable opening up if they’re in a car. Just fewer than a third of men (29 per cent) said they find it easier to have a conversation in a car. And 14 per cent even claim that they drive better if they’re having a chat.

Why do women drivers get cross?

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Clocks going back: Tips for driving at dusk and after dark this autumn

Clocks going back driving at dusk

One minute the sun’s out, the next it’s nearly dark. The joys of driving in autumn and winter

There’s one good thing about the clocks going back: that extra hour in bed. But payback for most of us is that it also signals months of spending more time at the wheel when it’s either dusk or dark. Allied to colder, damper weather making conditions difficult it’s one of the most difficult times of year to be driving.

A study of seasonal patterns over eight years concluded that there were 10 per cent more collisions killing or injuring a pedestrian in the four weeks after the clocks go back compared to the four weeks before they change.

To help keep drivers safe, we’ve asked driver training experts IAM Roadsmart for added tips on driving in poor light conditions. The Institute of Advanced Motorists’ head of driving standards, Richard Gladman, said: “Per mile driven the risk of a crash is actually higher at night despite the quieter roads. Getting used to driving at night can take time so take it easy until the old skills come back and you can start to enjoy the new challenges.”

Look out!

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Expert advice: how to prevent car battery trouble

Car battery trouble

Battery trouble is the number one reason that Green Flag’s technicians are called out to broken down cars. So it’s true to say that the battery is the weakest link in a car. New research by parts company Mopar shows that every year, around a fifth of car batteries in the UK need to be replaced.

The reason people get caught out by battery trouble is that frequently there are few pointers that it’s about to strike. That’s why Green Flag’s new AlertMe technology is such a breakthrough. It can tell drivers when a car battery is on the verge of failing in sufficient time for them to do something about it. If you don’t have AlertMe, here’s why your battery is the power behind your engine.

How the battery starts your engine

Up to the 1960s, pretty much every car had a hole in its front bumper where you could slot in a starting or cranking handle. By putting your back into it and turning this you turned the engine over and hopefully it fired into life. That job is now done by a starter motor which is powered by the car’s battery. Although the starter motor doesn’t operate for long, it can sap a lot of power from the battery. Turning an engine over does require a bit of oomph. Anyone who’s done the job using a cranking handle will know. And the bigger the engine and the colder the weather, which makes the oil thicker – think running in mud!– the more effort that’s required to get an engine going. Once the battery has done that main job, you might forgive it for feeling a little jaded. Continue reading

What your car insurance premium pays for and how to spend less

car insurance premiums

Whiplash can be a legitimate complaint. But it’s so hard to prove there are calls to make claiming harder to cut down on fraud

Drivers can now work out exactly what their car insurance premium pays for – and it’s probably not what you think. The Association of British Insurers (ABI) has broken down the cost of premiums to show the different elements we pay for when our annual renewal is due. It wants to use the stats to encourage the government to speed up reforms which it hopes will cut the cost of cover for drivers.

By far the biggest part of our car insurance is in pay outs for personal injuries. These account for more than a third (37 per cent) of every driver’s premium. With the average driver paying £434 a year for cover, that’s £161 from every driver in the UK going on injury compensation.

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Illegal tyres are behind half the defective vehicles police stop in the UK

Illegal tyres

Experts believe there could be millions of illegal tyres on our roads

Illegal tyres are becoming an ever more regular occurrence when police stop cars for vehicle defects. With winter approaching and the threat of more adverse weather conditions, drivers are being urged to pay more attention to their tyres.

By analysing data from Britain’s police forces, researchers from garage chain Kwik Fit found that half (50 per cent) of the defective vehicles stopped in 2015 had illegal tyres. That’s up by 10 per cent over 2013. Two thirds (65 per cent) of drivers who were given penalty points for a dangerous vehicle had tyres below the minimum 1.6mm tread depth.

A quarter of cars stopped with dodgy rubber (26 per cent) had tyres with the cord or ply exposed. Cords are part of the structure of a tyre. If you can see them it means the tyre is seriously worn and possibly structurally damaged and could be liable to suffer a sudden deflation or blow out.

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UK road safety: car buyers urged to pick safer cars to cut deaths in at-risk road users

UK Road safety

It’s claimed drivers should buy EuroNCAP 5-star cars such as the Volvo XC90

British car buyers have been urged to choose only top rated cars for safety after new research revealed a worrying trend that could be costing lives. When it comes to sales of new cars that are ranked best for pedestrian protection in crashes, the UK lines up 19th of the 28 European countries. According to the executive director of the Parliamentary Advisory Council for Transport Safety (PACTS), this could be preventing Britain from cutting deaths to vulnerable road users such as pedestrians and cyclists.

The UK’s road safety struggle

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