Expert advice: Dos and don’ts for stopping on motorway hard shoulders

Motorway hard shoulder

Don’t try to fix it yourself. Read our five dos and five don’ts for stopping on a motorway hard shoulder

A motorway hard shoulder can be a dangerous place to spend time. That’s why all our technicians receive comprehensive training on what to do and how to behave on the hard shoulder. While it’s part of their job to spend time at the side of the motorway, it’s also something every driver could have to face at some point in their car-owning career.

For that reason, I’ve compiled five dos and fives don’ts for the motorway hard shoulder.

DO take care entering the hard shoulder

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Mike Shaw 15 Comments

Cold weather: what you should and shouldn’t do for safe motoring

cold weather

Winter has bitten for the first time in 2017 and more prolonged cold weather spells are forecast. For car owners it’s a challenging time of year. Freezing weather doesn’t just make driving treacherous. It also exposes weaknesses in our cars. Here we look at 10 things you can do to make driving better and safer.

DO

Make sure you’ve got an ice scraper

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James Foxall 2 Comments

A year of complaining: how the Motor Ombudsman helps drivers

A year of complaining: how the Motor Ombudsman is helping drivers

Dealing with complaints for an entire year probably won’t seem like anyone’s idea of a good time. But that is exactly what the Motor Ombudsman was set up for. And after a year of resolving disputes between drivers and garages, the organisation says complaints remain high.

Founded last November, the Motor Ombudsman is a voluntary and fully impartial private sector organisation to regulate the motor industry. With a code of practice set out by the Chartered Trading Standards Institute, it offers drivers a free dispute resolution service. This covers areas including car sales, servicing, repair, and warranty problems. Read on to find out what’s been driving motorists round the bend in 2017.

What is making people complain?

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Why electric cars cost more to insure

Why electric cars cost more to insure

By 2040 the government expects all new cars on sale in Britain to be either electric or hybrid. But drivers who want to embrace these cars for their low emissions had better prepare themselves for an electric shock with a difference: high insurance bills.

A study of electric cars currently on sale has shown that drivers who want to ‘go green’ will have to pay 45 per cent more for insurance than the average motorist.

It means the rising number of drivers buying electric cars could see any potential savings, such as lower ‘fuel’ bills, wiped out by costly cover. So far this year, sales of electric vehicles (EVs) have risen by 37 per cent over 2016. Here’s what drivers need to know before switching to an electric car.

Electric cars: are they more expensive to insure? Continue reading →

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Cars to fail MOT if owners don’t get recall work carried out

Recall work

Cars could automatically fail their MOT if they haven’t had important recall work done. A government body has recommended that all MOT testers should check cars for any recall work. If this hasn’t been done, they will then be able to refuse to give the car a valid MOT certificate.

While car owners will bear the brunt of this, the move has actually been proposed to put pressure on car makers. The government wants them to work harder to ensure all recall work is carried out. The House of Commons Transport Select Committee has put these plans to the government. It is expecting to hear back by the end of March 2018.

The proposals come after Vauxhall was slammed by the Transport Select Committee for the way it handled fires affecting its Zafira B model. Chair of the committee, Lilian Greenwood MP said: “The public needs to be confident that their safety comes first.” Here’s what the changes could mean for drivers.

What is a recall?

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All you need to know about coolant and antifreeze for your car

Coolant

The colder the weather gets the more drivers should consider the coolant in their car. This is because engines need liquid circulating through them to keep cool. But freezing weather can turn that fluid to ice, rendering it useless.

Coolant is vital because when a car is going at speed, pistons travel at around 40mph, shafts whizz round and bearings are under extreme pressure causing heat to build up. To stop this becoming so intense that metal parts begin welding themselves together, coolant is used. Here’s all you need to know about it.

Is coolant the same as antifreeze?

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Calls for regular driver eye tests as poor vision sidelines thousands

Eye tests

More drivers than ever are being banned for poor vision after roadside eye tests

Have you ever had your eyesight tested? If the answer’s no, you’re not alone. New research by optician Vision Express has revealed one in six drivers has never had an eye test. And more than three quarters (78 per cent) screened at a special event were overdue an eye exam.

It comes as new figures show the number of drivers failing roadside eye tests has rocketed over the past decade. It’s prompted calls for drivers to have their eyesight checked every two years. Some even want eye tests to be made compulsory for drivers.

How many drivers have failed eye tests?

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Clocking and keyless car theft: new report warns drivers about car crooks

car crooks

Clocking a car is now easier than ever with a laptop computer

Drivers are being urged to keep their eyes open in an effort to beat car crooks. A new investigation has found villains are benefiting from car clocking not being thoroughly policed. They can then profit from selling mileage-altered motors illegally. And car owners have been warned to stay up to date with manufacturer recalls designed to thwart thefts of models featuring keyless entry.

The failure to crack clocking

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Buying a cheap car? Use this to avoid scams and choose with confidence

Buying a cheap car? Use this checklist to buy with confidence and avoid scams

Finding a cheap car isn’t difficult. There are more than 800,000 used cars for sale at any one time on websites such as Auto Trader, eBay, Exchange & Mart and Gumtree. And that’s in addition to other online sales sites both locally and nationally.

Buying a good one, however, calls for drivers to do their homework. We’ve created this checklist to help drivers buy the best motor for their budget and sort the good from the bad and the downright ugly.

Research the best cheap car for your needs

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James Mills 1 Comment

Halloween quiz: Cars in horror movies

Horror movie quiz

Halloween is almost upon us. For those that like to get into the swing of things and indulge in a spot of trick-or-treating, we’ve come up with a themed quiz for fright-night.

Based around cars that have appeared in some of the best-known horror movies of all time, it’s perfect for anyone who may have spent more nights than they care to admit to, cowering behind the sofa as horror flicks unfold.

Find out how whether you were paying attention or hiding behind a cushion, by trying our 10 devilishly difficult questions. Continue reading →

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Is your car affected by the £10 London T-Charge and how do you pay it?

Is your car affected by the £10 London T-Charge and how do you pay it?

The new London T-Charge has been introduced in an attempt to reduce the number of polluting cars in the capital. But drivers are already being warned that the Mayor of London wants to introduce harsher measures.

The T-Charge or ‘Toxicity Charge’ has been brought in to help tackle air pollution. This is estimated to cause the premature deaths of 9000 people a year. Here we explain which vehicles are affected by the T-Charge, how much it costs, when it operates and how to pay – and what to do if car owners need to pay a Penalty Charge Notice.

What is the London T-Charge?

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MOT 2018: what the changes are and what they mean for drivers

MOT changes

Next year the UK government is planning to bring in MOT changes. The tweaks to the annual vehicle roadworthiness test have been designed to make life easier for drivers preserving historically interesting ‘classic’ cars.

But critics say they will increase the number of unsafe cars on the country’s roads. Further changes are afoot too. The Driver Vehicle Standards Agency (DVSA) is currently considering the results of a consultation paper on the age that cars first take their MOT. Read on to find out more about the changes.

What are the changes to the MOT 2018?

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Expert advice: water inside your car? How to find where the leak is

leak

Water can make its way into a car in all sorts of ways. Here’s how to find a leak

One of the most frustrating elements of car ownership is when you discover a leak. You might be alerted to it by a stale musty smell. Or perhaps the carpet feels damp. Or you may notice that the car steams up of its own accord when there’s no one in it.

All are depressing because cars are supposed to be like a home from home; something that will keep you dry and warm whatever the weather. Finding water on the inside of a car is as unsettling as having a leak in your home. But leaks in cars are trickier to find than those in a building. Cars have lots of hidden pipe work and virtually every wall is an outside one. But it is possible and here’s how.

Where is the water gathering?

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Mike Shaw 2 Comments

Motorway services: drivers urged to share good and bad examples

Motorway services: drivers urged to share good and bad examples

Motorway services and rest areas have long been the bane of drivers’ lives. Now anyone who is blowing a head gasket over the poor conditions of facilities can do something about it. Drivers of cars, vans and lorries are being urged to name and shame poor motorway service areas.

The Freight Transport Association (FTA) has launched a social media campaign. It wants to use people power to drive up the standards of services and rest areas across Britain.

The FTA is taking action after the government revealed it wants to fine drivers for not taking breaks away from their vehicle. Drivers who spend rest times in their cabs face a £300 fine. But HGV drivers complain that rest facilities on Britain’s motorway network leave a lot to be desired. They argue their full-fitted cabs are frequently more comfortable.

How do I share experiences of good or bad motorway services? Continue reading →

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Balancing act: how to load a car roof rack safely

Balancing act: how to load a car roof rack safely

When drivers run out of space in their car, an increasingly popular practical solution is to fit a roof rack and storage box. These allow for a holiday’s worth of luggage to be carried without resorting to packing out the passenger seats. But failing to load road-mounted luggage correctly might lead to more than scattered clothes in the road. It could cause an accident.

According to IAM Roadsmart, a leading UK road safety charity, each year thousands of accidents are caused by debris falling from vehicles. Even if there aren’t any casualties caused by such an event, the charity points to the practical problem of delays. It claims that each incident leads to a 20-minute traffic jam on average.

To help keep drivers safe, the IAM’s driving experts share some simple tips for loading a roof rack safely.

Why use a roof rack or roof box?

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Expert advice: How to drive in strong winds

Expert driving advice for stormy weather and high winds

We rarely need reminding that the UK is an island. And one of the consequences of not being part of a larger continent is we’re frequently buffeted by strong winds. And that means whenever the Met Office issues weather warnings drivers in particular should pay attention.

Car owners frequently think rain and snow present the most challenging driving conditions. But wind is up there with the worst of them. Short of staying at home, lighting the fire and pouring a cuppa, what practical steps can drivers (along with bikers and cyclists) take to stay safe when they need to get from A to B in strong winds?

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James Mills 8 Comments

Lost car keys: what to do and who to call

What to do if you have lost your car keys

A car is of no use without its key. It can’t be opened, so it’s going nowhere. And if it was locked and left in gear with the handbrake applied, it’s going to be devilishly difficult to move.

The moment most drivers realise they’ve lost their car keys, is when they need to be somewhere, soon. But first they’ve got the headache of working out how best to remedy the situation. Should they phone a friend who knows their way around a car? Perhaps it’s better to call a garage or should it be a breakdown service provider? And what about a car locksmith? Here are the steps drivers can take when they have lost their car keys.

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James Mills 1 Comment

Expert advice: how to achieve better fuel economy from your car

Expert advice: how to achieve better fuel economy

Hyper milers: Paul Clifton (left) and Ian McKean with their diesel Ford Fiesta (Picture © Ford)

Failing to achieve the fuel economy that their car is claimed to return is one of the most common grumbles among drivers.

So what would you say if simple driving tips could improve your car’s economy? And in some cases it might even climb by a staggering 60 per cent compared with the manufacturer’s figures.

Most of us would raise an eyebrow and wonder if it’s really possible. But these aren’t the claims of sharp-suited sales execs; they’re perfectly practical tips from normal drivers that anyone can put into practice.

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James Mills 3 Comments

New insurance categories to make write-off cars easier for buyers to spy

insurance categories

It might not take that much damage for a car to be written off. But can it be put back on the road?

From October 2017 onwards, the insurance categories for damaged cars change. Where once these categorisations went neatly from A to D, they now go A, B, S, and N. The classes have been changed in a bid to ensure fewer dangerously crash-damaged cars end up being put back on the road. We look at what’s been done, what it means for drivers and whether it’ll make a difference.

What are insurance write-off categories?

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Highway Code stopping distance needs urgent review, experts say

stopping distance

New research has revealed that the stopping distance prescribed by the government’s Highway Code is too short. They now believe it could take drivers half as much time again to come to a halt in an emergency. Road safety campaigners have called on the government to undertake an urgent review. They want the stopping distance section of the Highway Code revised.

How is stopping distance calculated?

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