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VW diesel engine crisis: Latest FAQs for owners

VW diesel engine crisis

Cars including the VW Golf 1.6TDI have been affected (Picture © Volkswagen)

The VW diesel engine crisis rumbles on. So we’ve got the answers to the most frequently asked questions for the 1.2 million UK owners of affected cars. In September 2015, news broke that German car maker Volkswagen had fitted a ‘defeat device’ to the engine software of some of its diesel cars. This was designed to cheat emissions tests, primarily in the US, by knowing when the car was being tested and cutting dangerous nitrogen oxide outputs down to a legal level. These were then put back up to be illegal to improve economy when the car was on the road.

VW diesel engine crisis: Which engines are affected?

The engine at the centre of this is the EA 189 engine. This is an engine architecture so it’s not as simple as saying it’s just an engine with a certain capacity. It affects the 1.2, 1.6 and 2.0-litre diesels that comply with EU 5 emissions laws. These have been fitted to models as diverse as the SEAT Ibiza, Skoda Octavia, Volkswagen Golf and Audi A3 Cabriolet. Petrol engines are unaffected.

VW diesel engine crisis: Are other engines involved?

The US environment regulators have now found that the ‘defeat device’ has also been used on the larger 3.0-litre diesel engines. These engines are in models that were built between 2014 and 16. They include cars such as the Volkswagen Touareg, Audi A4 and A6 and Porsche Cayenne. It is currently unclear if UK cars are involved.

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Vauxhall Zafira fire fears: advice and contact information for Zafira drivers

Vauxhall is offering a free safety inspection to owners of the Zafira B (above) built between 2005 and 2012

Vauxhall is offering a free safety inspection to owners of the Zafira B (above) built between 2005 and 2014 (Picture: © Vauxhall)

The Vauxhall Zafira is one of the most popular family cars of its type, bought by drivers who typically need to ferry a small army of children on the school run during the week and then zig and zag their way to dance classes and swimming lessons at the weekend. But owners of the MPV (multi-purpose vehicle or people carrier) have begun a high-profile campaign on social media after their cars burst into flames.

Approximately 130 people have reported overheating problems occurring behind the glovebox. A number of cars have suffered more seriously, bursting into flames as they were being driven, prompting the car maker to examine around 20 burned out Zafiras.

Vauxhall has now responded to the potentially deadly issue. The Luton-based car maker has issued advice to Zafira owners, and if you’re one of them, or have a friend or member of the family who drivers a Zafira, here’s what you need to know.

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Great Scott! It’s Back To The Future day: all about the DeLorean time machine

Back To The Future original artwork

What’s the date? 21 October 2015, of course! (Picture: © Universal Pictures)

Great Scott! It’s Back To The Future day. Which can only mean one thing – we don’t need roads where we’re going. Actually, we do, but that’s just one of the predictions that Back To The Future II, the 1989 smash hit starring Michael J Fox and Christopher Lloyd, didn’t get right.

Fans of the successful Back To The Future franchise, which began in 1985, are getting just a little bit excited. Because today, 21 October 2015, marks the date that Marty McFly (Fox) and Doc Brown (Lloyd) arrived at in the future after travelling through the space-time continuum in Doc Brown’s DeLorean DMC-12 time machine. The famous scene appeared in Back To The Future II.

So for the benefit of all those who missed out on one of the most popular films of the 80s, and those who were there but, ahem, have fuzzy memories of it all, here’s what you need to know about Back To The Future’s star character – the DeLorean DMC-12 time machine.

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Driving courses that could prevent another young driver tragedy

After distressing video footage was released from a young driver crash, the importance of driving courses for novices was once again highlighted.

The film was released when the parents of two young drivers killed in a drug-driving accident gave police their permission. It was salvaged from 21 year-old Michael Owen’s smartphone after his Renault Clio was crashed by friend Kyle Careford, 20. The pair from Tunbridge Wells, Kent, veered off the road and crashed through a church wall. They were under the influence of drugs and had been driving at speeds of up 90mph along narrow lanes near Crowborough, Sussex.

Owen’s mother Kat said: “If all this stops one person from making the same mistake, then some good has come from showing this video.” Young or inexperienced drivers can also put themselves forward for additional driving courses that can help make them safer, more observant drivers. Here are four courses that should do the job.
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Pointless road signs: confusing signs set to be scrapped by councils

Pointless road signs

Confusing? Our roadsides are becoming increasingly cluttered with signs

If you’ve seen a pointless road sign near you, its days could be numbered. The government wants to get to grips with the increasingly confusing number of signs that are sprouting at the side of our roads. It is planning new-look signs and wants to give councils the power to cull confusing and pointless road signs.

A road sign review was ordered after it emerged that the number of road signs has doubled over the last 20 years. It wants to help drivers focus on what’s important by removing any pointless road signs – what road safety experts call ‘visual noise’ – from the road side. The fear is that the growing number of pointless road signs is contributing to an increasing number of road deaths. Department for Transport (DfT) figures for 2014 show that the number of road fatalities increased by four per cent compared to the year before.
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Consumer Rights Act: What new law means for car buyers and owners

Consumer Rights Act

Choosing and buying a car is often the easy bit. Now the Consumer Rights Act should make it more straightforward if things go wrong afterwards


Think the Consumer Rights Act doesn’t apply to you? Actually the reverse is the case. Despite what we may sometimes think, the law is on our side to ensure we don’t come unstuck at the hands of unscrupulous traders. However, on Thursday October 1, that law changes. The new Consumer Rights Act 2015 is the biggest shake up in consumer law for a generation, theoretically making it easier for buyers to assert their rights. But how will it work in practice for car owners? Here we explain the main things you need to know.
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Volkswagen emissions scandal: What it really means for British VW owners

VW emissions scandal

The Volkswagen emissions scandal has rocked the car industry and prompted drivers everywhere to wonder if they can trust anything car makers tell them. The outrage was discovered in the US and involves a programme hidden in cars’ computers. This can tell when the vehicle is undergoing an emissions test. It then switches the engine to a mode where it emits less Nitrogen Oxide (NOx) to pass strict air quality tests. There are 11 million cars world-wide that could be affected. Here’s what British drivers need to know.

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Young drivers: Experts say new laws needed to help cut casualties

Young drivers

One government idea is for drivers to have a minimum 20 hours of driving at night before they can take their driving test


The number of people killed on Britain’s roads increased in 2014 and young drivers are still the most dangerous category of vehicle user. It’s prompted experts to call for a review of driver training. Road safety experts say figures show one in five young drivers aged 17 to 24 crashes within six months of passing their test. And road accidents are the biggest killer of young people in the UK, higher than both alcohol and drugs. We investigate plans to reverse that trend.

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The boom in bus lane fines: how to appeal a ticket or PCN

Bus lane fines are drivers' latest menace

One bus lane camera in south London has so far raised more than £6m in fines (Picture © iStock)

First it was officious parking wardens, then it was hidden speed cameras; now comes a new menace to motorists: bus-lane ‘entrapment’.

Underhand tactics are being blamed for a massive rise in fines handed out to drivers who are caught straying into a bus lane. Five years ago, approximately 321,000 bus lane fines or ‘infringement tickets’ were issued. But last year that figure had climbed to over one million, raising around £30million in revenue for cash-strapped councils.

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Transport blackspots: How Brits have to rely on their cars

Transport blackspots

Even if people have a bus stop near them, public transport can take longer and be more expensive than running a car (Picture © iStock)

Public transport blackspots and the shocking reality of life without a car has been laid bare by new research. Insurer Direct Line conducted the study which showed that nearly a fifth of the British workforce would be unable to get to their jobs if they didn’t run a car.

The research, conducted in August 2015, revealed that six million Brits would find it virtually impossible to rely on public transport because they live more than five miles from their nearest train station. And one million Britons would be unable to get to their local town or city centre at all using public transport.

Things don’t get much better for non-car drivers even if they don’t live in a transport blackspot.

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Traffic jams cost drivers 30 hours every year

Traffic jams

The daily commute. On top of regular journey times, drivers waste hours in traffic (Picture © Volvo)


Traffic jams across the UK are causing drivers to lose an average of 30 hours a year. Monitoring service Inrix claims that London is Europe’s most congested city with the average driver squandering 96 hours a year because of traffic jams. Next up was Greater Manchester with 52 hours followed by Merseyside with 37 hours, the data released in August 2015 said.

However, it’s in the Midlands where the biggest increases have been seen, with congestion up by 37 per cent (to 30 hours) in North Staffordshire and 33 per cent (to 28 hours) in Coventry.
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‘Bin the booster seat’ Britax urges parents in safety drive

Britax warns of dangers of the basic booster seat

Booster seats in a car are frequently a simple solution for parents as children grow taller and older. The appeal of such cushion-type seat bases is easy to see: they’re affordable (as little as £10), compact, light and portable. They are also easy to fit to any car as they are secured by a seat belt, rather than Isofix mounts. But Britax, a leading manufacturer of in-car child seats, says that the cheaper booster-type seats are dangerous.  Continue reading

Road casualties increase: drivers warned over emerging internet threat

Road casualties increase

Road casualties have gone up for the first time in 17 years prompting calls for government action

As road casualties increase, the government is coming under pressure to review and reinstate ambitious crash reduction targets. A report by road safety charity Brake, along with partner the insurer Direct Line, highlights some of the reasons behind the first rise for 17 years. Factors include an increasing use of the internet while at the wheel and young drivers being more likely to text while driving. As a result of the report, Brake has come up with a series of suggestions for the government to pursue.  Continue reading

Why sunny weather increases drivers’ skin cancer risk

Drivers' skin cancer risk

In sunny weather, drivers of convertible cars should apply suncream – whether the roof is open or closed (Picture © Ford)

The arrival of the sun comes with a serious risk for drivers and their passengers: skin cancer. Drivers of cars with a convertible roof will already be aware of the harmful side effects of the sun’s rays. But studies in the US (where cars are left-hand drive) have discovered that for drivers, the left side of the head, neck, arm and hand receive up to six times the dose of UV radiation as the right side. This makes drivers more susceptible to skin cancer on their left sides. In the UK, where cars are right-hand drive, driver’s right sides will be more vulnerable. Read our guide to this invisible problem and how to guard against it.  Continue reading

‘Woefully poor’ motorway service areas slammed

Motorway service areas

The motorway may be fine; its services could let it down (Picture © BMW)

Britain’s motorway service areas have been condemned as being ‘woefully poor’. As drivers prepare for trips to visit friends and family over the long Easter weekend, the motorway service stations many will have to stop at have been called ‘inadequate’, ‘filthy’ and ‘ill-maintained’.  Continue reading

Car buyers sold hire cars: crooks now selling rental cars to the unsuspecting

Car buyers sold hire cars

Private used car buyers should be aware of crooks selling hire cars

A new scam that sees unsuspecting private car buyers sold hire cars by crooks has been revealed. We’ve already warned of the danger of buying cars that are really owned by finance companies. Now car check experts are warning of unscrupulous crooks hiring cars for the day from rental firms and using them to fleece unsuspecting used car buyers.  Continue reading

Driverless cars: vital questions answered

Driverless cars

The LUTZ Pathfinder pod will begin real-life testing in Milton Keynes in 2015 (Picture © Transport Systems Catapult)

Driverless cars are the future of motoring according to the British Government. It wants Britain to be a centre for the technology and has given an initial £19m towards a pilot project. A new report by the Department for Transport (DfT) believes the challenging driving conditions and weather in the UK make it the perfect place for testing driverless cars. We look at what the trial entails, how drivers can benefit, and the potential threats.  Continue reading

£6bn not enough to fix pothole plague

Pothole plague

Potholes have become a regular and unwelcome feature of our motoring landscape. (Picture © Warranty Direct)

The Government’s promised £6 billion over six years to tackle the country’s pothole plague won’t be enough to fix the huge backlog of road repairs, according to councils. Some local authorities claim it will take them £100m to complete work on the holes in the road that can wreck car tyres, wheels and suspension partsContinue reading

How far can you drive for cheap fuel prices?

Cheap fuel prices

Even a small drop in cost per litre can save big money when you’re filling up. (Picture © Ford)

If you go out of your way to find cheap fuel prices, you won’t be alone. Research shows that 42 per cent of drivers buy their fuel purely on cost. As proof, look no further than a Worcestershire garage that has run out of fuel three times in the past two weeks after its manager slashed fuel prices to just £1.09 for a litre of petrol.  Continue reading