If your car breaks down unexpectedly, the support you receive will usually fall into one of two categories: roadside repair or recovery.
In many cases, a breakdown technician can get you moving again without the need to tow your car. Sometimes, though, a fault needs specialist equipment or repairs that can only be carried out at a garage, meaning your car will need to be relocated.
In this guide, we explain when a problem can likely be fixed at the roadside, when recovery may be needed, and how the decision is made.
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