Highways Agency

How to report problems with roads, potholes, drains and street lighting

Guide to reporting road faults such as potholes and blocked drains

Driving can be challenging at the best of times. From trying traffic conditions to confusing road layouts, pedestrians to be mindful of and blind bends hiding danger, there’s a lot to take in. So we could all do without having to worry about potholes the size of Lake Windermere, blocked drains and faulty street lights.

Unfortunately, such problems are now a permanent fixture of driving today. And authorities can’t spend all day, every day scouring their road network for faults. But everyone that uses the roads can do their bit to help make them better – by reporting problems with potholes, drains, street lighting and more.

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Expert advice: how to cope with a motorway breakdown

Slow moving motorway traffic. But what happens if you break down in it? Read on to find out (Picture © Volvo)

Slow moving motorway traffic. But what happens if you break down in it? Read on to find out (Picture © Volvo)

Motorways might be safe roads to drive on, but they can be a nightmare to break down on. What should you do if your car conks out in the fast lane? Where’s the safest place to stand? Who do you contact and what will they do? This answers all those questions and more.

For specific advice on what to do if you break down on a Smart motorway, read this article.
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