Research by Green Flag suggests that almost a third (32 per cent) of Britons are now planning to buy a new or used car to avoid exposure to COVID-19 on public transport.
It doesn’t matter whether a car is brand new or not, getting a new motor should be a joyful moment. After all, it’s got to be better than the old smoker it’s replacing. To ensure it is, follow the tips below on how to buy a used car.
Many drivers say they find dealing with garages baffling and intimidating
Drivers with a complaint about a garage or car dealer can now go to the new Motor Ombudsman. This is the first time the motor industry has had a dedicated ombudsman. It means drivers who think they’ve been short changed by a motor trader can get impartial advice. And in extreme cases, they will have an unbiased middle man to help negotiate a reasonable outcome to a dispute.
The Motor Ombudsman will deal with complaints over new and used cars. It covers sales, servicing, repair, and warranty problems. It has a code of practice regulated by the Chartered Trading Standards Institute and it’s been set up because the number of drivers complaining about their treatment at the hands of the motor trade is still unacceptably high.