Auto Trader

Car finance complaints: sales boom leads to more moans from buyers

Car finance complaints

Complaints about car finance increased in 2014, industry experts say (Picture © Financial Ombudsman Service)

As the number of new car sales continues to soar so the number of car finance complaints is increasing. September 2015 will mark the 42nd consecutive month of growth in the UK new car market. But with more than seven out of every 10 new cars bought on a PCP (Personal Contract Purchase), the number of people getting into financial difficulties is also set to rise.

The result is an increase in car finance complaints, the Financial Ombudsman Service (FOS) and Auto Trader claim. They are reporting an 18 per cent rise in complaints relating to Hire Purchase (HP) and PCPs, increasingly popular finance products, explained in this useful guide to car finance from the Money Advice Service. The arrival of the 65-plate registration this week will see 450,000 new cars leaving showrooms across the country. Around 328,000 of those will be bought on finance.

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Used car values to tumble next year, experts say

Used car values

The price of second hand cars is likely to fall in 2016 (Picture © Mazda)

Used car values could be at their peak and on the verge of dropping according to experts. It’s good news for anyone wanting to buy a second-hand car; not such welcome news for anyone wanting to sell a car and put the money they get towards a new model. Here’s all you need to know about used car prices, when and why they’ll start to fall.  Continue reading