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New-car problems: infotainment and driver aids cause most trouble

new-car problems

The Niro is one model that helped Kia be named maker of the most reliable new cars (Picture © Kia)

New-car problems should be few and far between. You hand over a vast amount of money or sign up to expensive monthly payments and expect everything to be perfect. However, it seems things don’t work out like that. A new survey by respected consumer organisation JD Power reveals that while new cars are getting ever more reliable, there are still problems.

Unlike other surveys, which monitor how reliable cars are when they’re a few years old, the JD Power Initial Quality Survey concentrates on cars that have just left dealerships. It monitors and assesses the problems experienced per 100 vehicles (PP100) within the first 90 days of ownership. The results give an accurate reflection of the new cars that are reliable… And those that aren’t.

What new-car problems do drivers face?

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