complaining

How you complain about a faulty car: Ways to stand up for your rights

How you complain

Dealing with the right person can get complaints sorted quickly and amicably (Picture © Nissan)

Exactly how you complain if you’re having a problem with your new or used car will have a direct impact on the results you get. As a nation, the British aren’t great at complaining. However, sometimes it has to be done. After all, a car is a significant financial outlay. The very least we should expect is that it does what we paid for it to do without fault. But inevitably things will go wrong. Here’s what you do to make the best of those setbacks.  Continue reading