Green Flag

Misfuelling: what to do if you accidentally put petrol in a diesel car

Misfuelling

Putting the wrong type of fuel into a car is easy to do. Known as misfuelling, it tends to happen when drivers are in a hurry or distracted. You’re not in your usual motor, maybe it’s your partner’s, a colleague’s, or a hire or courtesy vehicle. Your mind might be on other things and out of habit you lift the petrol pump from its holder and start filling your diesel vehicle. Hopefully you’ll realise your mistake before you drive away…

The good new is, it’s virtually impossible to put diesel in a petrol-engined car. The neck of the petrol filler is tighter than a diesel pump nozzle. The bad news is the wide neck of a diesel fuel filler easily takes a petrol pump nozzle. The even worse news is that putting petrol into a diesel does far more harm than the other way around. Read on to find out all about misfuelling and how to prevent it.

Why is misfuelling so harmful?

Continue reading

Driver tips for staying safe as snow falls and winter weather worsens

Driver tips

Cold weather isn’t just tough on drivers, it can play havoc with cars too. The heavy hail and snow showers that are hitting parts of the UK in mid-January 2018 are already causing chaos. Green Flag is warning that an astonishing 12 breakdowns every minute will take place this week.

Head of news for Green Flag Simon Henrick said: “After a variable but relatively mild winter period over Christmas, the changing weather conditions may take some drivers by surprise this week.

“By thoroughly checking their cars before leaving home, approaching the roads with caution and keeping plenty of distance between themselves and the vehicle in front, drivers will decrease the risk of encountering a problem while on the roads.” Read on to see how you can stay safe in the snow.

Health and safety

Continue reading

Quiz: how well do drivers remember the big stories of 2017?

The sun might be setting on another year of motoring, but how much of it do you remember? In many respects it was quite a momentous 12 months. There have been changes to the MOT, driving test, road tax and mobile phone fines. Car makers have launched their own scrappage scheme. And accident-prone TV presenter Richard Hammond had – you guessed it – another headline-grabbing crash. But how much of the detail do you remember?

Take the Green Flag quiz 2017

Continue reading

Expert advice: why fuel flooding is a problem for drivers

Fuel flooding

If a car starts, then refuses to start again almost immediately afterwards, it could be flooded with fuel

How do you start your car in the morning? Many of us have the same routine. And for some drivers, that could be the cause of a potentially inconvenient breakdown.

I love cars but my job as vehicle and customer data insight manager is all about figures and statistics. It involves analysing numbers and seeing how people – our customers ‑ use their vehicles on a daily basis. The results can be fascinating. Read on to see how the way you start your motor could leave you stranded at the roadside.

The mystery breakdown

Continue reading

Green Flag Smart Service: the clever way to keep your car in great shape

Green Flag Smart Service

For many drivers, the cost of keeping their vehicle properly maintained and road legal can be a real worry. And studies show drivers dread taking their car into garages thanks to overuse of technical jargon and the fear of being ripped off.

A lot of drivers find just remembering the MOT is a trial: a quarter (27 per cent) don’t know when their annual test is due, never mind how much possible repairs might cost them. But what if you had a qualified technician on your side? And what if they oversaw any work that needed doing to your car and could get preferential rates as well? Green Flag Smart Service provides exactly that, and it’s available for all Green Flag customers at no extra cost as an added benefit of your breakdown cover.

What is Green Flag Smart Service?

Continue reading

Lost car keys: what to do and who to call

What to do if you have lost your car keys

A car is of no use without its key. It can’t be opened, so it’s going nowhere. And if it was locked and left in gear with the handbrake applied, it’s going to be devilishly difficult to move.

The moment most drivers realise they’ve lost their car keys, is when they need to be somewhere, soon. But first they’ve got the headache of working out how best to remedy the situation. Should they phone a friend who knows their way around a car? Perhaps it’s better to call a garage or should it be a breakdown service provider? And what about a car locksmith? Here are the steps drivers can take when they have lost their car keys.

Continue reading

Expert advice: Simple car care tips for young drivers leaving home

Car care tips

Going off to college can be a great adventure. Our tips will help ensure your car doesn’t spoil it

I’m sure there are some exceptions to every rule, but I’ve never yet met a student who’s rolling in money. And running a car that keeps on conking out can be like having a hole in your pocket. The key with cars is prevention rather than cure. Keeping on top of regular maintenance will prevent all manner of mechanical mishaps.

But more than that, a regular maintenance routine will actually help save you money. Tyres that are properly inflated don’t wear out as quickly and mean your motor won’t use as much fuel. And having the oil and filters changed when the maker suggests will guarantee your car performs as economically as possible. Read on to see my top car care tips.

Ready…

Continue reading

Vous êtes nicked! British drivers face hefty fines for speeding abroad

Speeding abroad

If that’s a speeding ticket he’s writing, it could blow the holiday budget

More than four out of five British drivers are oblivious to tough new fines for speeding abroad. Just weeks after UK speeding fines changed in April 2017, the EU increased the penalty for breaking the limit on the Continent. That means drivers could be fined up to £640. Other motoring offences, such as not wearing a seatbelt and using a mobile phone at the wheel, are covered by the law change too.

When UK drivers were asked by Green Flag about their driving habits , the largest proportion (45 per cent) said they broke the speed limit abroad by mistake. And more than a third (38 per cent) claimed they find themselves speeding abroad because they don’t know the limits.

Driving abroad: what are the speed limits?

Continue reading

Pothole warning system: new virtual map to help drivers avoid car damage

Pothole warning system

Imagine if your car could warn you of a pothole like this. You could then avoid it

Think about how useful a pothole warning system in your car might be. We’ve all felt that sickening thump on hitting a pothole. The first thought is frequently whether the wheel is still attached to the car, let alone  how damaged. And with cold weather giving way to warmer temperatures, now is the time potholes begin to appear on winter-ravaged roads. But a new virtual map could make hitting potholes a thing of the past.

Continue reading

Telematics: How new Alert Me is helping to make cars clever

Green Flag Alert Me

Breaking down could become a thing of the past with telematics

Technology that only a few years ago would have seemed like a dream is now coming to a car near you. The latest can predict if your car is going to break down. It’s estimated it could save British drivers 38,000 hours waiting for roadside rescue with their conked-out car.

Green Flag Alert Me plugs into the car’s On-Board Diagnostics (OBD) port. From there, the matchbox-sized device monitors the car’s battery and electronic brain. This enables it to record changes such as the battery failing to hold its charge before the driver would ordinarily notice them. If it does see changes, Alert Me reports it to Green Flag over the mobile phone network. Green Flag then notifies the driver via a smartphone app or text message. Continue reading